I booked this service over the phone and thought I was booking with another company (Simply Move). After seeing the deposit confirmation I checked the company name and did panic when I saw these reviews, however, overall we had a pretty good experience. The pick up time was shifted due to an issue the night before, but we were kept in the loop and they ended up arriving earlier than expected. We only had four items to move (fridge, mattress, bed-frame and a large bookshelf), we had the van packed up in 15 mins, movers followed us to the new place, unpacked within 15 mins again. Everything was handled well with no damage and was a very smooth process.

A couple of things:
- Removalists didn't come with masks (interesting choice given the COVID situation at the moment)
- They mentioned they sometimes work all day until 1am which seems bad from an employee and customer perspective unless you're keen on moving furniture in the small hours.

We protected our items with bubble wrap etc and had everything organised before they arrived and I'd say they aren't a bad choice if you're looking for help moving a few of big things and don't want to do it yourself.

Approximate cost: $280