michaeld734

Both Gwen and Nick were amazing. Brilliant communication, fast response and door fixed as promised for price quoted. Best team ever!

Approximate cost: $600

Nothing good to say about people who clearly are unable, unwilling and incapable of providing any sort of service. Also what a laugh, your "customer service team cannot operate the call centre from home"...OMG!!!! That is the classic recording a business which should in todays world..DIE OFF AND DO US ALL A FAVOUR!!!!

Message to: Don't bother with platitudes such as your clearly insincere "apologies", you have done nothing to remedy your poor service as evidenced by your reviews. A true apology would be followed by action. I doubt you even forward things to "departments" (if you even have any that is) you should be ashamed of yourself , but how do I get the feeling, you won't be. Sounds like your staff suck as well. Not that I have had a chance to "see them in action"

Also if you are going to "look into it" you are going to have to be mighty flexible.

Absolutely excellent stay for both our girls. Great place, great staff, great stay and I will be going back. Both the cats came back with smiles on their furry faces.

Approximate cost: $27