melaniek6

I am currently having a pool renovated by Pj pools. I was delighted with the sales girl and went with this company as they seemed professional, what a mistake that was. I have been waiting from around September to have my pool completed it is now 21st December. When I asked about how long the pool would take when signing the contact I was advised around 8 weeks and I made comment that I wanted the pool for Christmas, I was told the pool will be done well before this time and the sale girl scoffed at the fact it would be any ware near Christmas. After being told 2 weeks ago the pool would be finished today, I received a message it would now be the 9th of January. I am so disappointed to say the least, IMO the supervisor is less than professional. Alway arrives unannounced, I have had to point out errors to him for example pool lights on the wrong side tile cut outs around old plumbing that should have been blocked. I just want what I was promised. My experience so far is expensive and over promise under deliver.