johng939

Thank you for your kind words and wonderful review John. Greatly appreciated! :)

Hi John,

Thank you for taking the time to leave a review.

From the information provided it is difficult for us to identify the matter you are referring to, and it is not clear whether you were a client of ours or involved in a transaction where we were acting for the other party.

In many property transactions we act for either the purchaser or the vendor, and it is quite common that the other party to the contract may form a view about our involvement. Our role in those situations is to act firmly in the interests of the client who has engaged us and to ensure the contract is carried out in accordance with the terms of the agreement and the applicable legislation, including the Sale of Land Act 1962 (Vic) and the Transfer of Land Act 1958 (Vic).

Where we are acting for one side of the transaction, the other party may experience that as a very firm or uncompromising position, particularly where deadlines, contractual rights, or compliance with the contract are involved. Our responsibility is to the client who has appointed us, and we take that responsibility seriously.

It is possible that you may have been the purchaser where we were acting for the vendor, or the vendor where we were acting for the purchaser. In either case, our obligation is to represent our clients interests and to ensure the contract is enforced as written.

If you were in fact a client of Victorian Property Settlements, we would welcome the opportunity to review the matter and understand the concerns you have raised. If you are able to contact us with the property address or transaction details, we would be happy to look into the file and respond more specifically.

Kind regards,

David Dawn
Licensed Conveyancer
Victorian Property Settlements
Post Office Box 11220
Frankston Victoria 3199