I have used the clinic over the years for initially yearly injections .But as my maltese shitzu aged he suffered from arthritis and needed continual medication the service was always excellent and often I was able to receive another dose of medication for my 14yr old dog without the cost of a vet review. BUT the main reason for my excellent score was the amazing help patience and understanding I received in Benson last few months at 16yrs I was reluctant to have him euthanized and keep making appts then cancelling but never was I made to feel a nuisance.The staff were so understanding and when he could finally not eat or drink they helped me to feel right about the final decision I had to make. On arriving at the clinic I was shown straight into a private room and given time with my beautiful loved pet. He was treated with respect and kindness right up to the end. A week later I receved a kind note of sympathy and lovely pet poem Rainbow Bridge.
Thank you staff grateful owner Janet frankston