I absolutely love their clothing! I was in their the other day and could not decide on an outfit for a wedding I was attending. When I was in the chain room, the staff were amazing in offering advise (both critical and complimentary) as well as showing me other options. i have never really had advise like this anywhere before. the outfit I ended up purchasing got so many comments and I will definitely be visiting there again!
Approximate cost: $120.00
I ordered some Pumpkin Patch clothing online and when I went to pay through Paypal it entered my wrong address. I emailed them straight away, however they said they could not change the address. I would need to collect it from my previous address (of 4 years ago.) I really thought they would of been able to change the address as I emailed them within literally minutes!
I was in a car accident and this is a preferred for my insurer. When I originally rang them about when my car would be ready they said probably at the end of the month ( 3 1/2 weeks). They told me to ring back in 2 and see how they were going.
When I rang they said they hadnt even started..
In 2 more weeks I rang back and they said they were waiting on a part that they were hoping to get in by the end of the week, if not they can def get one by October (3 months away!) I finally got my car all fixed and seems to be fine now.
I just didnt like the fact that they never rang me or gave me a heads up on time etc. Lucky we had an extra car at the time or I think i would of been more disapointed with the experience.
Sounds good. Nothing worse than staff in a clothing store telling you everything looks wonderful when you know it doesnt! I prefer them to tell me the truth!