Trah

I used to get my coffee here quite frequently; however I believe that the management has changed recently and the coffee is now on the verge of undrinkable. I have had it twice since the changes occurred. The first time I thought they had mixed up my order and given me soy/alternative milk, so I felt compassionate towards them and kept my mouth shut (literally, because it tasted terrible). But the second time it was just as bad and I would have returned it if I wasn't running late for work. The price has also increased by 50c for a small coffee since the previous management.

Service is okay, but staff members aren't overly friendly and seem fairly involved in focusing on what they're doing rather than who they're serving.

The food used to be quite good and the menu seems to have remained the same/similar, but I have not eaten here recently so am unable to comment on the current quality.

I have been repeatedly disappointed by the quality of the service here. Please note that this review is for Kmart Tyre and Auto Chadstone and that I have had better experiences at other Kmart Tyre and Auto stores.

The wrong windscreen wipers were installed despite our prior agreement to NOT go ahead without the correct set. This resulted in the wipers flipping when they were turned on, rendering them both useless and dangerous.

The mechanic also failed to correctly refill my coolant, causing air bubbles to become trapped in the cooling system which can cause leaks and overheating. I heard the bubbling as soon as I turned the engine on post-service (they had clearly not done a test-drive) and promptly returned it to them but they were unable to explain the problem until I pushed them for an answer, and they were unable to fix the problem (despite claiming that they had). The bubbling is still occurring more than 12 months later (although it has reduced somewhat).

I booked an appointment in-store on one occasion and returned within minutes of this booking to re-schedule as I realised the original time was not going to work. It was a different staff member at the desk when I returned but I explained the situation to him and pointed out the original booking that was penciled into their calendar. I re-booked the appointment, only to be called on the morning of the ORIGINAL appointment and asked why I hadn't shown up. I then had to book for the third time as the second appointment I made had not been recorded.

Finally (and most significantly), I specifically asked them to test the car and listen closely as it was making a revving noise even when I was in the correct gear (affecting all gears). The noise was so uncomfortable at times that I had bought ear plugs to use on long trips. They reported no issues. A year later, I went to a dealership for my next scheduled service and asked them to check the car out as I was having the same issue. The staff member took the car for a 3 minute drive, before returning and telling me that the wheel bearing (1 wheel) required an urgent replacement. I was told not to drive the car home that day for my own safety and that if I absolutely had to, I should not drive at more than 60 kph. I had been driving for a year - 2 hours/day at 80-100 kph - with a wheel that could have slipped off at any moment.

If you are considering this business, it is absolutely not worth it.

I have never physically been to Nabiha, but have had their coffee brought to me by a friend on a number of occasions. The coffee is like liquid gold, and never disappoints. I would make this my regular cafe in a heartbeat if I lived locally.

The staff are friendly and the coffee is consistently delicious (and well-priced). I have eaten here only once (for breakfast), but my poached eggs were cooked nicely.