Reviews by Shutterbug
We have visited Balgownie many times and have always had a great time. You can sit and drink in the view across the Yarra Valley while you're savouring a great glass of red and a delicious meal. The staff are courteous and professional and the food is fabulous, if a little higher priced.
A great place to take someone special, or for entertaining friends from out of town.
We had our wedding at Riverlea and had a fantastic day and night. We looked at many venues and Riverlea stood out for price, quality and value for money. The venue is gorgeous - we had the ceremony in the rose garden overlooking the small lake. Then into the glass ceiling atrium for our reception. All the table linen and decorations were included in the price and it looked spectacular. The food was absolutely delicious! (Thanks to the free dinner we had to sample the meals and choose our menu for our wedding). The staff were great as well - efficient and unobtrusive. Included in the wedding package was our wedding night accommodation in a gorgeous country-style room with a spa and bacony overlooking the lake, with breakfast served the next morning.
As a new mum I visited the Breastfeeding Association's Shop many times. The staff were very friendly and helpful and if you're looking for snazzy maternity/nursing bras this is the place to go! I bought some great breastfeeding tops here as well. Great range of books and baby carriers etc for mums and dads. You also get a 10% discount if you're a member of the Australian Breastfeeding Association.
I had our first child at the Angliss and cannot speak highly enough of the wonderful, caring staff. I had the natural birth of my choice with minimal intervention and found the midwives to be very friendly and caring during my short stay afterwards. They were constantly run off their feet but still maintained a cheerful, positive and professional disposition.
Approximate cost: $0
I have been shopping at this store for years and have always found the staff to be friendly and helpful and my recent experience warrants a mention.
A pair of jeans had split and we went to see about buying a new pair at the store. We didn't have a receipt so we didn't expect anything other than to purchase the new pair.
The girl who served us was very friendly, and concerned about the fact that the product was obviously (and unusually) faulty. She immediately made a call to see what she could do for us. The end result: we were given a new pair of jeans to replace the faulty ones which had torn.
I have alwasy found the staff in this store to be friendly and helpful, and knowlegable about the jeans they sell.
Great customer service!
Approximate cost: $n/a
I visited for lunch with my mum, and baby in a pram. Initially the welcome was pleasant and we were asked to wait at the bar while a table was made ready for us. I thought this was a little odd as the place was nearly empty but it didn't bother us.
We were given menus when seated but had to wait a long time before getting the attention of one of the waitresses to order drinks (and food as well).
The meals didn't take too long to arrive but we had almost finished our meals before our drinks were served and we had to remind the waitresses twice.
Overall the food was ok and a lot of it.
The big let-down and deterrent against going there again was the lack of service. It was very difficult to get the waitresses' attention at any time throughout our visit and they forgot our drinks. I noticed the people at a nearby table had a similar experience and were served the wrong drink order.
I found this very surprising in a near-empty restaurant at lunch time.
Approximate cost: $20