Rustychops

We ordered home delivered pizzas and were told they would arrive within 40 minutes. We rang back after an hour and five minutes and were told that they were on the way - no apology was offered, the conversation was somewhat terse and it was apparent that they knew the order and that it was taking too long. The pizza showed up another 20 minutes later. We live 3 minutes drive from this shop so I have no idea why it took so long. The driver was then unable to work out the change from $50. Useless!

All staff were friendly and helpful. They obviously care about the animals at this practice. It was clean, bright and I felt very welcome. I have had two very sick animals and each time thorough attention was given to ensuring the diagnosis was correct and that follow up care was appropriate. There was no pressure to return so they could put through another charge which was a relief to my wallet. One of the vets also returned a phone call and spent considerable time talking me through questions I was too emotional to ask when at the surgery.