We Are Web Design

When was your business founded?

September, 2013

What guarantees or warranties do you offer, if any?

View our Terms of Service here: wearewebdesign.com/terms-of-service/

What is your level of experience in this line of work?

We have more than 10 years experience building and marketing websites.

At We Are Web Design, we bring over a decade of expertise in website development, user experience, site management and content marketing. But more than that, we bring curiosity and care. We take the time to understand your goals, listen to your concerns, and offer solutions you may not have thought of. You're busy running a business and living your life. And that's exactly where your energy should go. Leave the website and marketing stuff to us. We'll handle it.

What certifications, qualifications or awards has your business received?

Our team has disciplines in computer science, graphic design, UI/UX design, fine arts and digital marketing.

What is your fee structure like? Fixed fees? Hourly rates?

Our fee structure varies by client and project.

What are your current prices (fixed and variable)?

Variable depending on the project size and complexity.

Are you a member of any professional / industry associations?

No.

What is your favourite thing about your job?

We love helping businesses succeed.

What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?

Payment terms differ depending on the size of the project.

What makes you unique compared to your competitors?

Our clients believe in us. That's why we've maintained a 5-star Google rating for the last 10+ years. Our tailored strategies have helped businesses, from nimble startups to established enterprises, boost website traffic, improve conversion rates, and build lasting brand loyalty. Dive into real-world examples of how we turn digital challenges into growth opportunities.

What insurance do you hold, and what value are you covered for?

Comprehensive Public Liability Insurance - $1M

How quickly can work be completed? What are your turnaround times? Do you offer same-day service?

A simple business website usually takes approximately 4-6 weeks to design and build. eCommerce websites usually take approximately 6-8 weeks to design and build to create. But in saying this, this time will vary from project to project, as requirements are always different. Our team will make it clear from the outset what the projected timeline will be.

Do you have a favourite client story you'd like to share?

Our Google reviews pretty much speak for themselves. Here's a sample:

Justine helped us get out of a really difficult situation which had compromised our online business following our original web designer becoming non communicative. Justine created and built our new site and online store. We are in our 50's and not all that tech smart and we have appreciated her on going support and guidance. Justine is a great communicator very easy to work with and we have and will continue to highly recommend her.
- Michelle Johnson

Always a pleasure to work with the good people at We Are Web Design. Aligning look and feel, technology, and budget is crucial for my clients, and We Are Web Design is there to help at each step. Highly recommend.
- Sean Costigan

Justine and her team saved my website!
I found Justine after having major problems with my checkout process. My web designer at the time wasn't able to fix the issues and I was told I needed to build a whole new site. As soon as I found Justine she quickly put my mind to ease and told me this wasn't the case. She very quickly and carefully re designed my checkout page and simplified the process for my customers. The ongoing support I have received from Justine and her team has been amazing too. I know I'm in good hands. Thanks guys!
- Artsems 0n Lygon

Do you have any special offers? Do you offer any bulk or volume discounts?

Not currently.