Vuly Play

We bought our trampoline a year ago. Recently our newly acquired dog decided to play with some parts. I e-mailed about replacement parts and received a very helpful and prompt response. The value for money and the fact that replacements are available makes these trampolines hard to beat and worth the price, don't buy supermarket junk! They are also great for their fun mat and the tent, the point of difference means our trampoline is used more than our friends children use their own.

Hi,
After checking safety features as well as value for money for a trampoline for my children, it became quite clear from reviews on the NET that VULY trampolines were a strong option.
We discovered that a local sport store in Wagga stocked them so we decided to go directly to the shop as we could get the trampoline that day. (School Holiday entertainment!!)
We were disappointed to find a SMALL defect in the Trampoline mat and took it back to the sports store the next day. The Store talked directly to Vuly and organised to get the mat replaced. The VERY next day the replacement mat arrived in Wagga from QLD. We had at least 2 calls from Vuly to firstly apologise, and also check that the replacement mat had arrived safely. Could not believe that Vuly were able to do this so Quickly....My children are now bouncing happily and what could have been dissappionting, was actually a very pleasant experience. VERY happy with the customer service from this company.

We have recently bought a 12 foot Vuly trampoline for our two children. Safety was my primary concern for me, so I naturally looked at Springfree trampolines first, but quickly lost interested when I looked at the prices (and heard they weren't as bouncy as other trampolines). We also considered Target/BigW/Kmart trampolines but I was not convinced of the strength of their products and to be honest, I think they look like sagging-nets in people's front yards.
My first impressions of Vuly Trampolines was through their website which I found to be excellent - easy to navigate, a comprehensive FAQ guide and an installation video. I felt confident buying online without a test drive at their showroom. We chose a Vuly trampoline as it had several added safety features, what appeared to be quality materials, and good deals on half-price replacement goods. Having had ours delivered (very quickly, at a date and time that suited me) and well used for a few weeks now I am very happy with our purchase. Installation was solid work but achievable by one person. All materials seem very strong, with several tie-points for the net (I expect there will be little sagging), icons printed on the mat which has prompted several creative jumping games, and a fantastic cubby tent (included in our particular deal) that kept a bit of shade off and created a whole new experience for the kids. Although we paid more than a Target&co trampoline and less than a Springfree, we are really pleased with our trampoline, confident in its quality and anticipate many hours of enjoyment for the family

Great trampoline! Beats the cheapie versions you can buy elsewhere! Our kids will love the games mat when they are older. The tent is so handy for different weather conditions. Our son loves his new 'cubby'! We have to send our net back which is disappointing. It is missing a buckle, was never sewn on. Hopefully a new net will be sent promptly once our sportstore contacts Vuly about it. Overall we are very happy with our new trampoline. My husband and I have been having stacks of fun on it!

Ordering process was great, I liked to be able to 'build my trampoline' and also liked the size pictures with the little jumping boy :) very helpful when trying to choose. Only bad thing was that that reference number was too big to enter in the reference field for bank transfer on my bank's website. The kids are enjoying their new toy (as are Mum, Dad and most of the neighbourhood!) Can't wait til its warm enough to camp out with the tent.

I went to Vuly on saturday with my two children aged 3 and 9. The staff were very friendly and had extensive knowledge about their product. I was sceptical at first as their trampolines are more expensive than the cheap, no name brands you get at Taget or Kmart, However I now know why Vuly is the best trampoline you can get. Stephanie, who sold me the trampoline simply explained to me the key features of their design, and where most others fall short, and I was sold. I just wish their new trampoline Basketball Hoop was realeased to buy, but I'll have to wait until September for that.

When I called to inquire about what was different about their trampolines, the staff did not try to sell to me, instead they told me why trampolines differ across the market in Australia, and even the whole world! After calling another trampoline company to check their opinion of why I should buy one of their trampolines, it was clear to me that the Vuly brand was the best choice. I assembled it myself and could not be happier with the quality for the price and I received a free tent!