Uber Clean House

Only use this company if you have time to inspect their work after every clean and fix things up yourself before your Airbnb guests arrive ...or unless you really want your guests to see pubic hair and urine in the bathroom, used food items left in the fridge and rubbish in the bedrooms. I was frequently disappointed when I inspected the quality of the cleaning, and I sent photos of the things I was unhappy with to the manager. She would apologise each time, but the quality didn't improve. The manager expressed concern that the cleans were taking longer than the 6 hours she had quoted for and wanted to charge me extra, even though it should never have taken that long in the first place. The reason it took so long was that the cleaners worked inefficiently plus they brought an old, poor quality vacuum held together with duct tape! After my most recent feedback to the manager, instead of apologising, she simply told me they would no longer be servicing y property and cancelled all my future bookings (one was only 3 days away). I couldn't believe the unprofessionalism! I've compiled some of the photos from my cleaning inspections into a video on YouTube, so you can judge for yourself if you think my standards are too high or unreasonable. Just search for 'Uber Clean House: 16 reasons not to use them for your Airbnb'. The video also includes evidence of the time their cleaners accidentally stole from us. Anyway, I'm so glad UberCleanHouse made me change companies because my new cleaners are simply amazing! Cheaper price, more efficient and much higher quality!