Triumph

Genuinely impressed with the service, from my initial call to their 1800 number to the final transaction and order, the staff at Triumph were friendly, efficient, and just dealt with my request so easily! Who knew customer service could be friendly, efficient and just EASY?!!

I was seeking certain lingerie before an upcoming event in two weeks. It wasn't essential, but it would make me feel good in a not-so-good situation. It wasn't an easy request, as stocks were unavailable in my online searches and in their initial queries. But they pursued it, resolved it, and I received my items within several days.

I particularly want to thank Wendy, who went out of her way to organise it and was just lovely and friendly throughout, as though it was no bother.

So often, "service" seems to involve doing the bare minimum to 'get it off your desk', but gosh, tis delightful when people (AND more than one in the same organisation! *falls off chair*) go out of their way to attend to your request. Warm thanks and appreciation, truly.

UPDATE 21 June 2017:
Again ordered lingerie from Triumph; again received exceptional and prompt service. Can't believe the ease of transactions. Kudos, and warm thanks this time to Debbie.