Thermo Pools

When was your business founded?

1975

What guarantees or warranties do you offer, if any?

We offer industry-leading warranties on our solar pool heating systems, including long-term manufacturer warranties on collectors and components. Our installations are backed by workmanship guarantees to ensure reliability, performance, and peace of mind. We focus on durable, climate-tested systems designed for Australian conditions.

What is your level of experience in this line of work?

45+ Years

What certifications, qualifications or awards has your business received?

Our team consists of trained and experienced pool heating specialists with extensive hands-on expertise in solar pool heating systems. We work with high-quality, industry-approved materials and follow Australian installation standards to ensure safety, efficiency, and long-term performance.

What is your fee structure like? Fixed fees? Hourly rates?

We offer transparent, fixed-price quotes tailored to your pool size, location, and heating requirements. There are no hidden costsour pricing includes consultation, system design, and installation. This ensures customers know exactly what theyre paying upfront.

Are you a member of any professional / industry associations?

We align with Australian pool industry standards and best practices, ensuring all installations meet regulatory and quality benchmarks. Our approach reflects the latest innovations and compliance requirements within the pool heating industry.

What is your favourite thing about your job?

Helping families enjoy their pools for more months of the year while saving on energy costs. Seeing customers transform their pool experience with eco-friendly solar heating is incredibly rewarding.

What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?

We offer flexible payment options to make solar pool heating accessible. Payment terms are discussed upfront, and in many cases, we can provide staged payments or customised plans depending on the project size.

What makes you unique compared to your competitors?

Unlike large retailers like Clark Rubber or generic installers, we specialise purely in solar pool heating solutions. Compared to providers like NCS Pool Heating and Local Pool Heating, our focus is on:

Tailored system design (not one-size-fits-all)
High-performance solar technology
Strong ROI-focused approach (energy savings)
Personalised customer service from consultation to installation

We combine experience + performance + affordability, making us a trusted choice for long-term value.

How quickly can work be completed? What are your turnaround times? Do you offer same-day service?

Turnaround times typically range from a few days to a couple of weeks depending on demand and project scope. Installations are usually completed efficiently within a short timeframe once scheduled. We prioritise quick response and minimal disruption.

Do you have a favourite client story you'd like to share?

One of our clients upgraded from an expensive electric heating system to our solar solution and reduced their ongoing heating costs dramatically. They were able to extend their swimming season by several months while lowering energy billsturning their pool into a year-round asset.

Do you have any special offers? Do you offer any bulk or volume discounts?

We occasionally run seasonal promotions and package deals, especially during peak pool seasons. We also offer competitive pricing for multiple installations or referrals. Contact us to learn about current offers.