The PC Crew

What certifications, qualifications or awards has your business received?

N/A

What is your fee structure like? Fixed fees? Hourly rates?

$65 call-out fee includes diagnosisafter that, youll get upfront pricing before any work begins. No hidden fees, no guesswork.

Were proud to offer the best value in the Hunter, but dont mistake affordable for average. Our service is top-tierevery time

What are your current prices (fixed and variable)?

Premium Builds, Hassle-Free Setup
Starting at just $900, our custom PC builds include:
- Free expert delivery (we bring it to you)
- Free setup & ready-to-go installation (we handle cables, updates, and optimizationjust power on and play!)

No surprises. No extra fees. Just high-performance systems, delivered and installed like VIPs deserve."

Are you a member of any professional / industry associations?

Resellers of all the top brands

What is your favourite thing about your job?

Why We Love This Job? EasyWe Live For It.
Were tech-obsessed gamers, tinkerers, and problem-solvers who geek out over:
- Building rigs that crush benchmarks
- Fixing hopeless glitches in record time
- Seeing customers light up when their setup just works

This isnt just our jobits our passion. And were stoked to share that excitement with you.

What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?

Direct debit. cash or transfer

What makes you unique compared to your competitors?

Big-Store Expertise, Small-Business Soul
(Were ex-staff from major retailers so we know corporate standards, but chose independence to offer real customer care)

Gamer-Grade Rigor for Every Job
(Whether its a grandmas email PC or a $5K esports beast, we treat every system with the same obsessive attention)

Transparent Pricing That Actually Makes Sense
($65 flat-rate diagnosis, zero bait-and-switch unlike shops that find extra problems)

White-Glove Service Standard
(free delivery/setup on builds, warranty work for national chains = we meet standards others cant)

What insurance do you hold, and what value are you covered for?

General

How quickly can work be completed? What are your turnaround times? Do you offer same-day service?

We operate on a 24hr basis, though some jobs can take longer but we communicate every step.

Do you have a favourite client story you'd like to share?

A local customer dreamt of gaming like his friends but struggled with standard controllers due to limited mobility. His mom reached out, unsure if anyone could help.

What We Did:
- Custom-Built a Hands-Free Rig Modified eye-tracking software and foot pedals to replace mouse/keyboard
- Free At-Home Training Taught the customer and his family how to optimize settings for his needs
- Follow-Up Tweaks Kept adjusting sensitivity until his in-game K/D ratio matched his confidence

The Best Part?
Six months later, the customer's mom sent us a clip of him finally playing Fortnite with his squad. (Lost the match, won the joy our teams favorite email ever.)

Why This Matters:
We couldve just sold another prebuilt. Instead, we proved tech should adapt to people not the other way around.

Do you have any special offers? Do you offer any bulk or volume discounts?

We have sales regularly, but you must check our website.