The Keystop

check icon 4.8 (93)

Business details

Opening hours

Monday:

9AM TO 5.30

Tuesday:

9 AM TO 5.30

Wednesday:

9 AM TO 5.30

Thursday:

9 AM TO 5.30

Friday:

9 AM TO 5.30

Saturday:

9AM TO 3.00

Sunday:

CLOSED

Public Holidays:

CLOSED

Business Owners

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Service awards

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Reviews for The Keystop (93)

Write a review
4.8
93 reviews
5 star icon
78
4 star icon
13
3 star icon
0
2 star icon
1
1 star icon
1
Service Rating
4.8
Quality Rating
4.7
Value Rating
4.7
chrissyh277
1 review · 600 points
verified email - 23 Jan 2019
Service Rating
3.0
Quality Rating
1.0
Value Rating
1.0

I went here to get two of my watch batteries replaced. The price was reasonable ($10 each). However after it was replaced, I noticed the hour hand on one watch was fast. i.e. at 10:05, the hour hand would be in between the 10 and 11 instead of just past the 10. This was definitely not the case before I replaced the battery, and the battery on this watch had only been dead for less than a month.

He insisted that he only replaced the battery and did not have access to the other functions, which I tried to understand. However, this was not an issue less than a month ago. Prior to getting the battery replaced, it sat on my dresser untouched. So what other conclusion can I draw?

My other watch now does not work. I concede that this may be an issue with the watch itself, before the battery replacement, although I did not notice any issues previously.

But the possible 2 out of 2 issues for the watches does not bode well. Am very frustrated.

Approximate cost: $20

ericah666
1 review · 400 points
29 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Got my RMW Boots repaired here. The guy was super lovely and the repair was better than I could ever of expected! Also such a good honest price. Thank you Will defiantly be returning and telling my mates.

Approximate cost: $45

charlenec837
1 review · 400 points
15 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This place is great for getting keys cut ~$5 per key and repairing your shoes or boots. Steve did a wonderful job on a pair of my boots. He replaced the soles and heels so they feel absolutely brand new!

anthonyd259
1 review · 400 points
27 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The guys are so friendly and skillful at their jobs.
The price was so affordable and the work was done really quick!

tessc43
1 review · 400 points
31 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I dropped off two pairs of shoes in terrible condition, both with holes right through the soles. I didn't think they could be saved! However, on returning just a day later, both pairs were repaired beautifully. I'm just so impressed and pleased. I dealt with two different people working there and both were warm, friendly and professional. I'd send friends, family and anyone else who asked from all across town for there shoe repair needs. Thankyou.

Approximate cost: $40

vesnag578
1 review · 400 points
25 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The guys always do a fantastic job with my shoes. I will only use them and tell everyone. Can't compare them to anyone else-great workmanship and really reasonably priced. Highly recommended by me!

williamh26
1 review · 600 points
verified email - 20 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My wife and I have been using this business for over twenty years and have always satisfied with both the price charged, the service provided and the friendliness of the owners. Most highly recommended - five stars is not enough!

tramq
1 review · 600 points
verified email - 21 Jan 2017
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Bad experience ... I came to shorten my new shoes high heel, [redacted due to personal identifier] quickly grap them saying to check out if they can be done, then come back with a price which i don't agree to go with. Then he said he can't put the shoe back to it orgirinal condition and he forces me pay to put it back to what it was when i brought the shoes over ... waste of time and money for nothing

cathyl679
1 review · 400 points
13 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I get all my shoes and let issues fixed here quick and efficient. Not only they always do a fantastic job at great prices but always with a smile. Thanks Steve! The unhappy lady that had her heel done at highpoint and was so unhappy had to bring to you to fix!

jr635
1 review · 600 points
verified email - 04 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fixed my high heels quickly and at a very reasonable price. Friendly service. Will definitely return and recommend friends.

beemerguys
1 review · 400 points
26 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I needed a key made for an original BMW lock for a pannier I bought on ebay. I had also accidentally locked it trying to pull the barrel out. I took it to another local locksmith who had it for a week and couldn't unpick it. I took it to Keystop at Forges West Footscray and he unpicked it while I was watching. The barrel still wouldn't come out so I left it with them and a few hours later I got the call that my lock and key was ready. I do not know the friendly gentleman's name who did the work but I will refer to him from now on as Houdini (master of locks and keys)

Approximate cost: $30

The Keystop 26 Oct 2016

Thanks for the review Simon and it was a pleasure fixing your lock. Ray

andrewl691
1 review · 600 points
verified email - 20 Sep 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Unbelievably good service with a smile. Had knives sharpened, car and house keys cut within 20 minutes of dropping them off and very well priced. Highly recommended.

ericac954
1 review · 400 points
22 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Been coming here to get keys cut everytime I move, shoes fixed or stretched or dog tags engraved. Always a prompt and friendly service at a great price. Highly recommend.

harryk401
1 review · 600 points
verified email - 02 Dec 2015
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

The service was great. My knives have never been sharper. The staff was courteous and more than helpful. :)

breeannam92
38 reviews · 3400 points
11 Oct 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

sent my shoes down here to get a repair and they had the best quality and the best prices .

monica72s
1 review · 400 points
15 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi there l just like to say if you need your shoe's repair this man Steve is just AMAZING .

ronanl422
1 review · 400 points
08 Aug 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Friendly and fast service. Nice to get old fashioned customer service. Don't usually review but was happy to on this occasion

verified email - 10 Jul 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

great store great opening hours good service very reliable good bargains great experience and the parking good area to have the business.

gracem134
1 review · 400 points
09 Jun 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Had a pair of glass champagne flutes engraved today thanks Ray beautiful job, one amazing tradesmen and a real gentleman.
Very reasonable price. Highly recommend his workmanship.

pkayk
#2 in Essendon West VIC
1 review · 400 points
17 Nov 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

On a recommendation we went to The Keystop to have keys cut for an old style lock. No other locksmith had been successful but Ray had our keys cut quickly and successfully and at the fraction of the cost of previous attempts. A true professional that has extensive knowledge.

verified email - 22 Oct 2014
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Ray is one of the friendliest people I have met in a while. Very helpful and easy to deal with. Knows how to keep the customer happy. I was referred to him by a few people after I had received a quote of $50 to fix my clock. Ray only charged me $10.

Approximate cost: $10

maria18
#16 in West Footscray VIC
1 review · 400 points
26 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Soles and heels. I have been bringing my shoes here forever and always receive the best service in a tinely manner and always with a smile!!

verified email - 12 Jun 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This is a friendly, fast and cheap service. You cannot ask for anything else! The customer service is especially good which is why I keep coming back. I've had various keys done here but I keep coming back because of the EXCELLENT work they do on my shoes!

verified email - 22 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I go out of my way to get keys cut here. I got a key cut for $4 and he did it instantly. He is a friendly fellow who obviously knows how to make customers happy and loves his job.

verified email - 18 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Needed a new battery for my watch & found this place on womo. Only $8 and service with a smile! Nice to see someone who obviously enjoys what they do.

Approximate cost: $8

laural5
1 review · 450 points
01 Jul 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I took my favorite pair of shoes and he brought them back to life , beautiful craftmanship and excellent quility

stevef11
#20 in Footscray VIC
1 review · 405 points
verified email - 18 Jan 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Multiple keys cut and replacement of battery in car key.

Great service, good advice (re life of car key battery and Ray's dating of battery replacement so I can monitor when it needs to be replaced other than it stopping working).

Have been using this service for keycutting and shoe repair at this and previous location for many years, always professional and very friendly. Couldn't recommend more highly.

verified email - 16 Jan 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Had 4 keys cut, a pair of shoes repaired, and 2 expensive knives sharpened. Delighted with the services and results.

frasern1
1 review · 440 points
verified email - 14 Jan 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Excellent quality shoe repairs, friendly service and very reasonable prices. Look no further in the Footscray area.

29 Dec 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Doing a great, high quality job at a decent, affordable price. Definately be telling my family and friends about this business!