Purchased two chairs online , the colour isn’t white what I ordered, they also have polished gold
Legs ! I offered to take them back to the Port Macquarie store, which is almost an hour and half away from where they were delivered , but was told no they have to go back to Brisbane .
They have stated is will be $355 to send back to Brisbane
The chairs cost $498 so they want to give me a refund of $498 minus $355 which is $143.00 !!!!
They have deliveries from Brisbane to Port Macquarie so I have no idea why I can’t drop them off at PM?
There is no way A Mart paid $355 for these chairs to be delivered in the first instance, if they did they would go broke !
Therefore my case is with the Dept Of Fair Trading .
I would not recommend this
Company to anyone , if there is an issue with what ever you purchase , Good Luck !
Stay away and be warned !!!!!
Could not organise a competent delivery company to deliver what is possibly their cheapest bedframe.
Customer service team was unable to time manage themselves effectively enough to call me back the same day after advising they would. They then dodged every attempt at contact on that day.
Roll the dice if you really love the product but you can be pretty safe in the knowledge you'll find the exact or almost exact product at another retailer.
Approximate cost: $299
Very happy they had more in store than they did online, glad I insisted on going to have a look. I can't wait for the arrival of my new furniture
I was surprised by just how big of a range is at this facility. I found exactly what i needed there! I found exactly what i needed in the one stop. Thanks guys!
