The staff here I pretty nice, I used to go a couple of times a week. I'm pretty sure the lady who is on the counter most days is the owner, of this franchise, not of the whole of Subway. She is nice, approachable and any problems I've had she's been more than willing to fix. Not that anything major has happened. Diet coke ran out once. It's a subway, meets your expectations of one, normal prices, competent staff and a clean area you can eat at.