Subaru Mentone

4.3 6 reviews
Quality 4.5 Service 4.3 Value 4.7

Reviews (6)

4.3
6 reviews
Excellent
5
Great
0
Average
0
Poor
0
Horrible
1
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NC
nigelc377 17 Apr 2023 1 review · 300 points

Everyone was very helpful especially Merindah who answered my all my questions.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $62000

Reply from Subaru Mentone 18 Apr 2023

Hi Nigelc377,
Merindah is always going above and beyond. Well be sure to share your praises with Merindah.
Thanks for leaving a review and mentioning Merindah.
Kind regards,
Jesica (Customer Experience Team).

JB
7b024a99 06 Feb 2023 1 review · 0 points

We have 2 Outback Subaru's purchased and serviced through Subaru Mentone. They have always done excellent servicing. Just had work done on our older model which was prompt, excellent and done according to a good and fair quote. We thoroughly recommend Mentone for their professional service and fair pricing.

Quality
5/5
Service
5/5
Value
5/5
Reply from Subaru Mentone 09 Feb 2023

Hi, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind regards, Jesica (Customer Experience Team).

RD
rupalid 08 Jan 2022 1 review · 0 points

I am so impressed with customer service of Merindah in terms of purchasing and dealing. I was looking for SUV and she explained everything so well about different models. Finally I bought Forester and Merindah was so helpful and friendly to give us a best deal. I would definitely recommend my family and friends to go to Mentone Subaru and see Merindah to get the best deal.

Quality
5/5
Service
5/5
Value
5/5
Reply from Subaru Mentone 09 Feb 2023

Hi, We are so happy that you had a great experience at our Subaru dealership at mentone . We are very lucky to have Merindah on our team. Merindah always make sure that our customers have the best experience. Congratulation! and We wish you many safe and happy kms in your new car. Kind regards, Jesica (Customer Experience Team).

RU
reubenu 24 Nov 2021 2 reviews · 400 points

As a decades' long customer of cars and services, I have been very happy with all aspects of purchasing and servicing of my vehicles. It's easy to book a service and, once the car's there, Vin, the servicing manager, takes personal interest in all aspects.
I can't recommend Mentone Subaru highly enough.

Quality
5/5
Service
5/5
Value
5/5
SS
shayes #1 in Mentone VIC 02 Dec 2014 3 reviews · 800 points

I went to buy a new car - salesman terrific and very helpful but I cannot say the same for reception and finance staff - Very disrespectful and spoke in a derogatory manner to me - I ended up going to another Subaru dealership to buy my car - I will not enter the Mentone premisses again and furthermore I have discussed this with all my girlfriend at the tennis club to avoid the place

Quality
2/5
Service
1/5
Value
3/5

Approximate cost: $34,999.00

MD
marcid #35 in Chelsea Heights VIC 18 Jul 2008 8 reviews · 200 points

When we bought my new car they were friendly, helpful and ready to help us get a good deal. There was no backyard bully tactics, no hard sell, and they negotiated with a price that we were more than happy with.
The Service team are fantastic and reliable, When they say they will fix something or check something they do it

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $28000.00

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