There's a real community spirit in this shop, the staff are happy to help out & network with other businesses in the area, which goes some way to make up for the exorbitant prices. We often buy flowers for the office here, as they're fresh & last, so we dont mind too much about the price because we know they will look spectacular.
I found the lady to be a little snobbish. The quality of the flowers was OK I guess. The price of them however seemed to be way over the top. $10 for a single rose stem (and not on Valentines' day) seems excessive.