SP group

4.9 137 reviews
Quality 4.9 Service 4.9 Value 4.9

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Awards

2021 Service Award 2021 Service Award
2020 Service Award 2020 Service Award
2019 Service Award 2019 Service Award
2018 Service Award 2018 Service Award

Reviews (137)

4.9
137 reviews
Excellent
132
Great
4
Average
0
Poor
0
Horrible
1
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BD
bevd4 #2301 in 01 Dec 2022 3 reviews · 950 points

Highly recommend these guys, very prompt, excellent work, and very reasonable prices. Will be using ongoing for sure

Quality
5/5
Service
5/5
Value
5/5
KS
kerries850 06 Feb 2022 1 review · 400 points

Everything about this process was fantastic. From the time Dean came and gave me a quote right through to the install I was impressed. I have a colourbond fence and SP Group was able to build a gate that matched perfectly!
SP also added the remote to my existing garage remote. I would highly recommend SP Group.

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 08 Feb 2022

Thanks Kerrie. Your gate has come up so well. We are so glad you are happy. Hope you got all that turf laid too! Doing work for people like yourself make our job so much easier. Please contact us if you need anything further. Melinda

PD
peterd889 23 Oct 2021 1 review · 400 points

Great service , very professional and thorough

Quality
4/5
Service
4/5
Value
4/5
MH
malcolmh397 23 Oct 2021 1 review · 400 points

First and foremost Dean is extremely easy to do business with. He is attentive and always returns calls and texts. The workmanship is first class and this is reflected in the number of neighbours enquiring about the build.
Dean's staff ( tradespeople) are incredibly diligent and precise. They take their time and get the job done right with a minimum of fuss. Having been on site for 7 weeks during lockdown and observing numerous trades people from differing trades, Dean's guys were number 1. Many thanks for a terrific finish..

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $15000

Reply from SP group 23 Oct 2021

That would have to be the most loveliest review we have ever received. Thankyou so so much. We are really glad you are happy with your gate. It does look fantastic. Please dont hesitate to contact us if you require anything in the future. Take care and stay well. Melinda

EY
edwardy118 21 Oct 2021 4 reviews · 900 points

Great service, professional team and reliable results. The best team on the Peninsula.

Quality
5/5
Service
5/5
Value
5/5
LZ
lucyz854 21 Oct 2021 1 review · 400 points

We love our gate! Thank you so much to Dean and the team at SP for being an absolute dream to deal with. We wanted an electric gate that matched our fence and they delivered exactly that. Very friendly, knowledgeable, and easy to deal with, I would highly recommend SP Group.

Quality
5/5
Service
5/5
Value
5/5
DH
danielh631 20 Oct 2021 1 review · 400 points

Absolutely brilliant! Couldn’t be happier with the job. Gates made to fit and match a previous fence and of strong high quality.
Thanks Dean!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $5000

Reply from SP group 20 Oct 2021

Thankyou Daniel, so glad you are happy. We aim to keep our clients happy and do the best quality work. Stay well. Melinda

TG
terrenceg 19 Oct 2021 1 review · 400 points

Prompt service and the product is working well.

Quality
4/5
Service
4/5
Value
4/5

Approximate cost: $1900

Reply from SP group 20 Oct 2021

Thankyou Terrance for taking the time to review. I hope you are happy with the service provided to you. Stay well. Melinda

DC
diane-c178 18 Oct 2021 2 reviews · 500 points

SP Group are fantastic Installing and servicing Our electric gate and recently servicing our roller doors. Nothing is too much trouble and very friendly

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Oct 2021

Thankyou Diane, Please dont hesitate to contact us in the future if you require anything. Happy to help. Melinda

GR
gregr792 18 Oct 2021 1 review · 600 points

Delivered exactly what was discussed with great care and quality

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Oct 2021

Thankyou Greg, giving you what yo want is what we aim to do. Glad you are happy. Melinda

JH
judyh670 18 Oct 2021 1 review · 400 points

Good communication with me, good quality job and follow up to ensure my gates are working well.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $9000

Reply from SP group 20 Oct 2021

Thankyou Judy for taking the time to review us. We really do appreciate it. Melinda

JS
jims288 18 Oct 2021 1 review · 400 points

Excellent service excellent product a great job well done

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $8000

Reply from SP group 20 Oct 2021

Thankyou Jim for reviewing us. It is much appreciated. Melinda

MP
maxp363 18 Oct 2021 1 review · 400 points

Dean and his team have always been prompt and courteous in responding to a request to rectify a problem. I have referred a number of clients to him over the years, and all have sung his praises for his efficiency and quality of work.

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Oct 2021

Thankyou Max, we have loved helping you and Anne out over the years. Such beautiful clients. Even when it is at 4.30 am in the morning when Dean can't sleep thinking of
your gate. Thankyou for supporting us over the years and for passing our name on. Stay well. Melinda

PR
philipr513 18 Oct 2021 1 review · 400 points

Deano and his installers have been great in these challenging times. You can always get things cheaper but you often regret it down the track. Our job has needed some finesse and outside the box thinking. SP collaborated with other trades to get awesome outcome.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $10000

Reply from SP group 20 Oct 2021

Thankyou Philip . You are right cheap is not always the best. We use only the best quality products so hopefully in the future you have no issues. We appreciate you taking the time to review us. Melinda

MG
michaelg492 18 Oct 2021 1 review · 400 points

Great service and had our issue fixed quickly. Very professional and I would highly recommend them.

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Oct 2021

Thankyou Michael. We appreciate you taking the time to review us. Melinda

JW
jennyw145 29 Aug 2021 1 review · 400 points

Dean and his team were prompt and efficient and also helped us along with very valuable advice. They were all very friendly and obviously highly experienced in their field.
We'd certainly recommend them for any pool fencing needs.

Quality
5/5
Service
5/5
Value
5/5
AT
adele-t 21 Jul 2021 1 review · 400 points

Highly recommend Dean and the Team .Dean was prompt , professional and efficient . A well run very professional company .

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Oct 2021

Thankyou Adele, Thankyou so much for your review. We aim to please and our clients are our first priority. Stay well. Melinda

LA
lynniea 21 Jul 2021 1 review · 400 points

SP Group consistently providing expert service, fast and reliable on repairs. Wouldn't hesitate to recommend.

Quality
5/5
Service
5/5
Value
5/5
CR
cassier880 20 Jul 2021 1 review · 400 points

Couldn’t be happier. Dean is absolutely lovely- full of expertise, very reliable, happy to answer our many questions, and just a genuinely nice person. Fence and gate look fantastic and we are very pleased with the result. Highly recommend.

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Jul 2021

Thankyou Cassie. Its important to us that our clients are happy. I'm glad you are happy with the final result. Please don't hesitate to contact us us if you need anything in the future.

AA
annemariea413 20 Jul 2021 1 review · 400 points

Great service and my new gates & fences are fantastic, would highly recommend Dean and his team.

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Jul 2021

Thankyou Anne Marie. It was a pleasure to do work for you. Please call us if you need anything.

KB
kenb566 19 Jul 2021 2 reviews · 500 points

Great service on time good people to deal with

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Jul 2021

Thanks Ken for taking the time to review our business. Its much appreciated.

AN
alann176 19 Jul 2021 1 review · 400 points

The team at the SP group where fantastic I called up on a Friday morning and the arrive that afternoon.

The technician was excellent his attention to detail making sure the gate was set up correctly was great to watch.

I can highly recommend if you have a slide gate or wanting a sliding gate these are the guys to contact.

I felt the pricing approx. $300 was reasonable compared to the time they spent fixing my sliding gate

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $330

Reply from SP group 20 Jul 2021

Thankyou Alan, We always try to give the best service we can. Steve our technician is excellent at what he does. Very clever. Glad your gate was all sorted so quickly for you. Please call if you need require anything further.

RB
romb146 19 Jul 2021 1 review · 400 points

Service is excellent. When I call, because my gate are giving trouble Stephen is able to quickly solve the problem. Whilst Price is important, to me, Service tops the list.
Thank you SP group.

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Jul 2021

Thankyou for your review. We aim to give high quality service to our customers.

RW
richardw722 19 Jul 2021 1 review · 400 points

We, like robertb530, have found SP to provide excellent, timely and competent service. Thanks to Dean, and especially Steve, for the consistently excellent service they have provided to us on 3 occasions over the past 5 years.

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Jul 2021

Always here to help you out Richard. Thankyou for your support and using our business over the past years. I'm sure we will be helping you again in the future.

DA
darryna 19 Jul 2021 1 review · 400 points

Professional service that delivered a high quality product

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Jul 2021

Thankyou for taking the time to review our business Darryn. Client reviews are very important to us.

RM
ronald-m 19 Jul 2021 1 review · 400 points

As a first time user, we were extremely satisfied with all aspects of the service.

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Jul 2021

Thanks Ronald, Glad we could help you out and hopefully in the future if you need anything for your gate or garage door you will call us again.

RB
robertb530 19 Jul 2021 1 review · 400 points

Our experiences with SP, have always been excellent.
In terms of Promptness, Quality of Work and Courteous Friendly Service, SP have always been such a pleasure to deal with.
Thanks to Dean, Molly , Liam and especially Steve...
Best Regards.
Bob & Laura Baker.

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Jul 2021

Thankyou Robert, We are lucky to have such wonderful staff that aim to please all our clients. Its lovely to know it is appreciated. Please call again if you need our assistance. Melinda

JP
jeffp795 19 Jul 2021 1 review · 400 points

They turned up on time, the technician was professional in the work that was performed.

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Jul 2021

Thanks Jeff, I'm glad we could fix your issue for you promptly. Thankyou for your review.

FL
frankl162 19 Jul 2021 2 reviews · 500 points

When I contact them. they know what I am talking about. They re act very quickly They are professional

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Jul 2021

Thankyou Frank. We are always here to help. Very busy but try to fit jobs in as quickly as we can.

AM
amandam311 06 Jun 2021 1 review · 400 points

An excellent company to deal with. The problem is always solved. They are very prompt and always helpful.
Amanda McHenry

Quality
5/5
Service
5/5
Value
5/5
Reply from SP group 20 Jul 2021

Thankyou Amanda, We try to help our clients are quickly and efficiently as we can. Thanks for your review

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