Soaring Together

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ABN: 42 685 350 707

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FAQs

When was your business founded?

Soaring Together was founded in 2025 with a vision to provide person-centred disability support services that empower individuals to build confidence, develop independence, and achieve meaningful life goals. Based in Adelaide, South Australia, we support NDIS participants through tailored services including In-Home Support, Mentoring, Occupational Therapy, Social Work, Employment Services, and Barista Skillz training.

What guarantees or warranties do you offer, if any?

At Soaring Together, we are committed to delivering high-quality, person-centred support tailored to each participant's goals and needs. While we do not offer warranties in the traditional sense, we strive to provide reliable, professional, and responsive services. If a participant or family has concerns about any aspect of our support, we encourage open communication so we can work together to resolve issues promptly and ensure the best possible experience.

What is your level of experience in this line of work?

Soaring Together brings together a team of experienced and qualified professionals with extensive backgrounds in disability support, Occupational Therapy, Social Work, mentoring, employment services, and community participation. Our team has experience supporting NDIS participants with diverse needs and goals, providing person-centred services that promote independence, confidence, skill development, and meaningful community engagement. We are committed to continuous learning, professional development, and delivering high-quality support that makes a positive difference in the lives of the people we support.

What certifications, qualifications or awards has your business received?

Soaring Together is a registered Australian business providing person-centred disability support services in Adelaide. Our team includes qualified and experienced professionals across disability support, Occupational Therapy, Social Work, mentoring, and employment services. We are committed to maintaining high standards of service delivery in line with NDIS requirements and industry best practices. In 2026, Soaring Together was proudly recognised with the Social Impact & Change Maker Award, acknowledging our commitment to creating meaningful opportunities, inclusion, and positive outcomes for people with disability in our community.

What is your fee structure like? Fixed fees? Hourly rates?

Soaring Together offers transparent and flexible pricing that aligns with the current NDIS Pricing Arrangements and Price Limits. Most services are charged at the applicable NDIS hourly rate, depending on the type of support provided. Some programs, assessments, training courses, and room hire services may have fixed fees or package pricing. We are happy to discuss costs upfront and provide clear information so participants, families, and support coordinators can make informed decisions about their supports.

What are your current prices (fixed and variable)?

Soaring Together's pricing varies depending on the service provided and is generally aligned with the current NDIS Pricing Arrangements and Price Limits. Support services such as In-Home Support, Mentoring, Social Work, and Employment Services are typically charged at the relevant NDIS hourly rate. Occupational Therapy, Functional Capacity Assessments, training programs, room hire, and Brew Crew Van services may have fixed fees or customised pricing. We provide clear quotes and pricing information before services commence, ensuring transparency for participants, families, and support coordinators.

Are you a member of any professional / industry associations?

Soaring Together works with qualified professionals and follows industry standards relevant to disability support, Occupational Therapy, Social Work, and NDIS service delivery. Our team maintains the appropriate registrations, qualifications, checks, and professional memberships required for their roles. Where applicable, our allied health professionals are members of recognised professional bodies and adhere to their respective codes of ethics, practice standards, and continuing professional development requirements.

What is your favourite thing about your job?

Our favourite thing about what we do is seeing people grow in confidence, develop new skills, and achieve goals they may have once thought were out of reach. Whether it's helping someone gain greater independence at home, build meaningful community connections, find employment opportunities, or learn new skills through our programs, it's incredibly rewarding to be part of their journey. At Soaring Together, we are passionate about creating positive outcomes and helping people with disability live fulfilling, self-directed lives.

What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?

Soaring Together aims to make accessing support as simple and transparent as possible. NDIS-funded services are generally billed in accordance with the current NDIS Pricing Arrangements and Price Limits. Invoices are issued according to agreed service arrangements and payment terms. For privately funded services, room hire, training programs, or event services, payment terms will be discussed and confirmed before services commence. Payment plans may be available for selected services upon request. Please contact our team to discuss your individual circumstances and available payment options.

What makes you unique compared to your competitors?

What makes Soaring Together unique is our genuinely person-centred approach and our focus on creating real opportunities for growth, independence, and community participation. We take the time to understand each person's goals and tailor supports to their individual needs rather than using a one-size-fits-all approach. In addition to providing quality NDIS support services, we offer innovative programs such as Barista Skillz and the Brew Crew Van, which create practical skill-building and employment opportunities for people with disability. Our collaborative team, flexible service delivery, and commitment to meaningful outcomes help participants build confidence and achieve goals that matter to them.

What insurance do you hold, and what value are you covered for?

Soaring Together maintains appropriate business insurance coverage to support the safe and professional delivery of our services. This includes public liability, professional indemnity, and other relevant insurance policies as required for our operations and service delivery. Details of our current insurance coverage and policy limits can be provided upon request.

How quickly can work be completed? What are your turnaround times? Do you offer same-day service?

Turnaround times vary depending on the service required and participant needs. In many cases, support services can commence promptly following an initial consultation and completion of the necessary intake and service agreements. For assessments, reports, training programs, and specialised services, timeframes may vary based on availability and complexity. We aim to be responsive and flexible, and where capacity allows, urgent support requests may be accommodated. Please contact our team to discuss current availability and expected timeframes for your specific needs.

Do you have a favourite client story you'd like to share?

One of our favourite success stories involves a participant who joined Soaring Together with limited confidence in social settings and uncertainty about future employment opportunities. Through personalised mentoring, skill development, and participation in our Barista Skillz Program, they gradually built confidence, developed practical workplace skills, and became more comfortable engaging with others. Over time, they progressed into meaningful work experience opportunities and gained a renewed sense of independence and self-belief. Seeing participants achieve goals they once thought were out of reach is one of the most rewarding parts of what we do and reflects the positive impact that person-centred support can have on people's lives.

Do you have any special offers? Do you offer any bulk or volume discounts?

Soaring Together is committed to providing flexible and accessible support options for participants and families. Pricing for NDIS-funded services is generally aligned with current NDIS Pricing Arrangements and Price Limits. For selected programs, room hire, training services, and group-based supports, special offers or package pricing may be available from time to time. We encourage participants, families, support coordinators, and organisations to contact us directly to discuss their needs and learn about any current promotions, group options, or tailored service arrangements.

Services

In Home Support Mentoring Services Barista Skillz Program Occupational Therapy Functional Capacity Assessment
Social Work Employment Services Hire A Room Brew Crew Van Hire

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