Skyphonez

3.0 12 reviews
Quality 3.0 Service 3.0 Value 2.9

Reviews (12)

3.0
12 reviews
Excellent
6
Great
0
Average
0
Poor
0
Horrible
6
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K P. 24 May 2024 1 review · 600 points

Avoid this company. scammers

Purchased a brand new iPhone which even at the time of writing this post shows as in stock, however after several attempts to contact customer service to find out if my phone had been dispatched I was advised the phone was out of stock and they needed to wait for more stock from overseas to arrive. I requested a cancellation of my order and refund but they have not been much assistance with that either. Do not trust this company

Quality
1/5
Service
1/5
Value
1/5
SS
SkyphonesR S. 13 Feb 2024 1 review · 600 points

Avoid these useless clowns.

Took my money and then didn't post my phone. I'm still fighting to get a refund 3 weeks later. Abosolutely useless clowns. Avoid these frauds and scammers.

Quality
1/5
Service
1/5
Value
1/5
MB
markb158 09 Jul 2022 1 review · 600 points

Purchased a series 5 iwatch with gold edge received a phone call saying out of stock I asked for a refund. I received a Iwatch in the mail from skyphonez silver I was told to return the watch for a refund I did as requested but 2 months later never received a refund. Skyphonez lied to PayPal and told them to close the case which PayPal did. So fraudulent don’t use.

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $387

BK
bethanyk125 17 Feb 2022 1 review · 600 points

Purchased a Samsung watch 4 40mm LTE through MyDeal and was told they had delays in dispatch due to covid and the team would get back to me. One month on and still getting emails passing blame and promising the product. I've asked for a full refund and again they evade. SCAMMERS taking innocent people's money, DO NOT fall into my trap.

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $393

JL
jamesl114 29 Jan 2022 1 review · 600 points

Worst product
Scam service
No refund
Worst experience ever

Quality
1/5
Service
1/5
Value
1/5
c211df0d 12 Oct 2021 1 review · 600 points

Absolute scam. I bought a refurbished Apple Watch Series 5 (via a listing on Ozsale), before quickly realising they were planning to send me the wrong colour. Could have been an honest mistake, so I reached out and let them know. Then it began...

It took 3 days to hear back, and they said the colour I ordered was sold out, but they could get me a different one in "Good" condition. I'd ordered "excellent" condition. So I refused.

Over literally the next month, I tried to reach them, usually unsuccessfully. Their messaging service went unanswered, and the phone number goes through to some guys voicemail. 

When I did manage to "chat" with them, they said "they'd check it with their team" (Pretty sure it's a couple of blokes selling from a van). They never replied, unless I wrote to them several times, then they acted like they were just hearing about it for the first time.

So I finally manage to reach them by phone, and was told they'd call back in “5 minutes “after "speaking to their team". 2 days later, and no phone call. Then the order is cancelled due to "stock issues". They'd held my funds for a month without sending a thing, and wasted a lot of my time.

Funny thing is, they're selling the exact item I bought on their website at an inflated price. They saw a bigger profit and they took it.

Avoid these people at all costs.

(Have a feeling the 5* reviews here, all from September 2020, are fake. Check other review sites.)

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $425

OE
omer-e 16 Sep 2020 1 review · 400 points

Very friendly customer service and great range of products available.

Quality
5/5
Service
5/5
Value
5/5
KR
khaleelr 16 Sep 2020 1 review · 400 points

Purchased a refurbished iphone 11 in excellent condition from skyphonez at a very low price. Excellent customer service and staff was very friendly.

Quality
5/5
Service
5/5
Value
5/5
SR
shaner341 16 Sep 2020 1 review · 400 points

I recently bought 11 Pro Max Used one posted Online
But when i got the phone i was amused by the phone as it was brand new condition.
Value For Money and Super Fast Service !!
Thanks Loads to Skyphonez Team!!

Quality
5/5
Service
5/5
Value
5/5
JJ
joshj624 16 Sep 2020 1 review · 400 points

Best deal very happy with the service

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $598

SS
syans 24 Aug 2018 1 review · 600 points

I had buy preowned iPhone 7 128 GB Gold two month ago. The price is bit higher than my expectation but i am fully satisfied with their services because there is some problem in the home button after the use of 1month and i asked the to fix it.They did it within sort period of time with their seller warranty.

Quality
5/5
Service
5/5
Value
4/5

Approximate cost: $650

DP
dibasp 12 Jul 2018 1 review · 600 points

I purchased iphone X recently when my iphone 6 was underperforming. I was happy with their service. Excellent customer service, they provided repair service as well for my old phone at cheaper price. Their online presence and physical stores in NSW. VIC and QLD made them more trustworthy and reliable. I have personally checked their eBay, Amazon store and they are top rated seller.
I would recommend them for cheapest deal.

Quality
5/5
Service
5/5
Value
5/5

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