ServiceSeeking.com.au

In the digital era 3rd party platforms
like Service Seeking and other similar sites are a sound concept, however it's let down by rorting and incompetence from both sides, tradies and the platforms themselves. My experience as a user is that of finding most handyman/builders not willing to provide an upfront quote by text, even unwilling to provide a resume marketing snapshot of their business backgrounds, and only supplying their business name and contact details which l can source on white or yellow pages online. Moreover for a simple job installing window roller blinds their asking me for photos and info on the blinds,windows and wall materials which tells me that they can't be very competent or experienced at the task their applying for. Lastly their quotes once you do get it out of them seems quite pricey with one rorting cowboy builder quoting me $330 to install 2 blinds. I think l'll be sticking with Gumtree where l received a $60 an hour quote for the same job from a local to me handyman business. I reckon genuine tradies should be sticking to them as well.

I am a tradie on Service seeking for the last almost 10 years. I don’t expect you to agree with my point of view.
We’ve tried all services platforms out there (HI-Pages, One-Flare, Airtasker & bark) we found that service seeking are the elite in the business.
Firstly, You may need to know how to pick the 5 star providers (which they go an extra mile for the booked job - might be a bit higher in the cost, however, the end result what matters, right?)
Secondly, Check the business ABN that listed on service seeking site
Thirdly, ask the provider with certificate of currency or national police certificate or any business registration documents to save you the massive headaches at the end - the blame goes back to service seeking
Fourthly, service seeking provides up 12 quotes (unlike other site only 3 quotes) & they recommend you up 50 business with various star ratings to leave the last decision to yourself …. My Experience been great with them as a provider & a customer at the same time

Approximate cost: $2000

Posted a new job (data cabling. I received 4-5 responses which was pretty decent. Not a single business wanted to call me to discuss the job. I tried messaging all incumbents and one of them who called me and abused me for some strange reason...that wasn't even the worst part - my job is about a week old, i click the link in my email to view the job (as i never closed ot or completed it) and it's been removed from the system without warning. Won't be wasting my timer here again; too many one-man and nuffies trying to look professional but struggle to run a decent job with their own website.

Leads for businesses are average but they have a great customer service sales person in Xander.
I would suggest getting on paper how many leads specific to your service you could aspect as proof for later on.

Approximate cost: $50

i used this site for a small plastering job. A big thankyou to Wal Elkan for an exellent job at a very good price . I had 3 quotes within 1 hr . Would use this sevice again as it saves time finding tradies.

Approximate cost: $150

I have used them for a job at my place, got quoted by a tradie from JMA Construction Group who ended up being a conman, not registered and left me with a messy unfinished job that it is costing me lots of money to fix. Service seeking's response to my complaint was: it is now between me and the tradie, it is not their fault that he wasn't registered and they didn't check it. Basically anyone with a valid ID and ABN can register with them start quoting customers. I have reported it to the ACCC and Consumers Affairs. Be careful with guys poeple!. The tradie that I hired through their website was unlicensed and unregistered. Needless to say that ServiceSeeking stated that the mentioned tradie was licensed when I called them to check. I went to post my review on their website and got blocked, they have even blocked from their facebook. Then someone called me a year later recognising their stuff up and apologising for the inconvenience. Still blocked from their facebook though...By the way, they still don't check the licensing of the business they advertise on their website, so be careful everyone!

Appreciate it is difficult to check all the credentials of those who present themselves as tradespeople on this website, but it would be time well spent. One person came to my house, quoted for building a bookcase...not inexpensive, drew plans and never to be heard of again. A cleaner I hired ripped me off for a few months before I twigged and yet again a person who assured me they would look at my job failed to turn up. This also happens on other tradespeople websites. My time is also precious. Unimpressed. Back to the yellow pages for me.

Strange, I am one of the tradies you are talking about and we are told that only three quotes will be given to any service seeker, Service seeking getting 6x the lead price when they say they are only getting three.
Oh and by the way, its not free for trades, we pay for every contact we get. Its costing small businesses a fortune.it will eventually make small businesses out of business,and then the cowboys will clean up, think about it

Approximate cost: $00

i had a horrible experience, use with caution!

1.) the tradie i hired that was highly rated in their site (24 positive reviews with 1 negative review, member for over 2 years) was one of the worst tradies i have ever dealt with. he did a site inspection prior to doing the job. he underquoted me and asked for more money in the middle of the job, which i said no to. of course he didnt finish the job that we agreed on and only did 2/3. he also underestimated the time it takes to complete the job, said it would take 2 days tops. he finished in about 5 days, and kept complaining how he should be paid more. his workmanship was absolutely terrible. he was very rude and got verbally aggressive when i pointed out faults his workmanship. obviously this is no fault to serviceseeking that this tradie was dodgy, but shows that the rating system is broken and only favors positive reviews that resulted in this scenario.

2.) luckily i paid a $20 premium for an additional $3000 cover for faulty workmanship. i filed a claim against this to reimburse myself the money i spent to pay for another tradie (which i hired from another competitor site - his workmanship and professional attitude was excellent) to fix up the mess that was left by the serviceseeking tradie. my claim was approved last 3rd of April, and after 12 business days i am still waiting on the actual payment. i have followed up numerous times on this and all i get are promises but no delivery. they tend to give out little to no information on their communication to customers.

all of their customer service staff is based in the philippines and there is no way to escalate an issue and speak to someone that is based in australia.

Got a plumber in to fix a broken shower handle, they were excellent and charged a very reasonable rate for the work, including materials. Much better than ringing around on Google.

Approximate cost: $185

BEWARE!!! - ServiceSeeking.com.au.

My experience has been that this is not a reliable service to find your trades. They make a number of statements on their site about checks - but my experience is that whatever checks they have done did not prevent a fraudster ripping me off. In top of that - trying to actually speak to someone from the company - I have found almost impossible - let alone actually getting a return call.

We had a landscaper (sourced through service seeking) steal our money and after we couldn't contact him, service seeking took forever to reply to my requests for contact information. He didn't even hold a landscaping license. How could he possibly quote on a landscaping job without a landscaping license?

I would not recommend these people and I would not ever use their service again.

UPDATE!!

Finally I have received contact from Service Seeking.....unfortunately it is not good news! Service Seeking have admitted to me that the fraudster that ripped me off was already known to them - I understand that they knew he was a fraudster - they said they had his account previously shut down for ripping people off - and yet he still managed to be listed by them as one of the people they facilitated an introduction to on their website.

I am really disappointed with the lack of responsiveness and now having had the benefit of a response - the lack of care and responsibility that Service Seeking accept. They have even said that I could have been ripped off if I contacted someone through the yellow pages - of course silly me I thought service seeking did something more than provide a yellow pages listing - which is exactly why I used them. It is not clear to me what service Service Seeking are actually offering if it is not something additional by way of comfort that the person you are getting to do some work for you is legit.

My experience of Service Seeking's "service" is that it is terrible and it has left me out of patience and out of pocket.

I don't want anyone else to be fooled by their 'claims'.

I needed some quotes to have an air conditioner installed. I tried the usual methods of getting quotes and experienced the usual frustrations of not having my calls returned.
I then contacted ServiceSeeking with my request for quotes and within an hour I had six tradesmen contact me wanting to quote on my job! I cannot praise ServiceSeeking.com.au highly enough for finding me the quotes I needed so quickly and for saving me alot of time and frustration. There are no charges involved, try them, you won't regret it!

Approximate cost: $0.00

What a great way to find services you need. We received several quotes for the accounting work we needed done and have engaged one of the accountants we found through the website. Will definitely use again...great time saver!

What can I say. It is awesome just puting what services you need and within a few minutes getting replies. Not having to ring businesses one by one is definitely something I appreciate and is nice for a change. I got the business I wanted, and at the moment I am just waiting on quotes.
Thanks guys, great service. I would definitely recommend you!

Awesome service. Like everyone else said, I put in my job details and had the first reply within 10 minutes. In all its been around 6 quotes (I lost count). I will definitely use this service again. I cannot honestly fault the service.

Approximate cost: $90/ fortnight

This is the best idea ever! I needed an electrician - I put in the job details and in 24 hours I had 8 quotes! All from light businesses. I picked the one I liked best and they came 2 days later. No ringing around, so easy! Love it and will definitely use the service seeking site again. And FYI I'm in Brisbane.

Approximate cost: $Free

Easy to use. Quick responses from garden service providers. Professional. Overall, I will recommend the site to friends and family as I will certainly use it again it myself.

Approximate cost: $150

Reset and checked over my security system. Replaced battery checked all sensors, provided instruction, checked alarms. The service enabled me to compare quotes and services and the company that I chose did a great job.

Approximate cost: $100

Good quick service & quality service. Would recommend to others. Fast feedback from suppliers with detailed description of their services. Thanks again

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This service takes all the pain out of finding tradies. Saved me a lot of time trawling through the yellow pages and ringing people. I was so pleased with the service I have spread the word amongst my work colleagues.

Approximate cost: $5000

This was a great experience! I had quality, professional companies coming to qoute within hours of posting our job. I'll recommend your service all the time. Thank you for making a very stressfull situation so much more easy.

Required a quote for concreting and received one straight after posting our request and two to follow directly after. Received three very competitive, well priced quotes all from posting one quick request. Highly recommended service for getting prompt, competitive services.

Approximate cost: $1200 - $1500

About time the services fought for your business. This is a fantastic idea. Normally I'd wait weeks for an electrician but I had six or so emails plus phone calls and I got to choose the rate I'd prefer. I'll use this service definitely in the future. Can you add more services, like mechanics etc?

Approximate cost: $100

We are an owner builder and looking for numerous consultants and contractors, no sooner had we posted our requirements and we were flooded with emails, texts and phone calls. So far many of the trades who have contacted us appear enthusiastic and professional and importantly, providing us with a broad range of pricing. We have already appointed one consultant and anticipate appointing many more over the coming weeks from these contacts.

I was looking for a gardener and wanted to get quotes for the service. I received 5 calls and 3 emails so it saved me doing the running around. Finally agreed on a local guy and his team who was enthusiastic about the job and offered some great suggestions and showed great expertise.

Approximate cost: $1500

I got 3 quotes for a plumbing job within 24 hours!!!
I was not aware of this website before but I am certainly recommending it to anyone who requires a tradesman. Thanks ServiceSeeking.com.au!!!!

Fell across this site when searching for a Pest Control. Within 5 mins of registering I had received my first quote then within 20 mins received 3 others. I accepted the first with excellent service & value for money. The work was done same day by Shield Pest Management so both their service & yours was absolutely brilliant & highly recommend to anyone.

Approximate cost: $100

Stumbled across this site when I was doing a google search for Electricians in my area. Thought I'd give it a go and within 30 minutes I had 6 quotes. Decided to sleep on the quotes and call one in the morning but one of them called me in the morning and I gave him the job. This is a great little site, that I will be using more often. I have even recommended to friends and family, and shared on FB. This site is definitely a time save

I needed quotes for a wedding photographer I didn't want to run around so I tried out this service and yes it was the best thing I could have done I had 7 quotes in 1 day and found the best deal I will use this service again thanks guys..

Approximate cost: $900

Seeking photographer for a corporate event. No running around, searching for hours on the net comparing providers. I had 9 quotes in my Inbox by the end of the day, what a time saver! Great selection of providers to choose from, found the right person for the job. Will be back.

Approximate cost: $600.00