SATOOZ

4.9 48 reviews
Quality 4.9 Service 5.0 Value 4.8

Credentials

ABN: 13 638 808 803

Images

business portfolio
business portfolio

Awards

2016 Service Award 2016 Service Award
2015 Service Award 2015 Service Award
2014 Service Award 2014 Service Award

Reviews (48)

4.9
48 reviews
Excellent
42
Great
6
Average
0
Poor
0
Horrible
0
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louiel181 01 Dec 2022 1 review · 500 points

Really good stuff :) easy to order and deal with

Quality
5/5
Service
5/5
Value
5/5
CB
corneliab11 29 Jun 2020 1 review · 600 points

Great service, communication and fast deliveries. To buy South African stuff in Australia are expensive but there are still stuff I like to buy and will continue buying. Keep up the good work.

Quality
5/5
Service
5/5
Value
5/5
NV
nikkiev 07 May 2020 1 review · 600 points

Great service.
Send out orders very quickly and items are great value for money!

Quality
5/5
Service
5/5
Value
5/5
AL
anelizl 26 Dec 2019 1 review · 400 points

Easy to order. Efficient service. Quick delivery

Quality
5/5
Service
5/5
Value
5/5
GD
gordond731 29 Aug 2019 1 review · 400 points

I've purchased products from SATOOZ over the years, primarily the spices and equipment to make my bultong. The service is second to none. The purchasing over the internet is quite easy, even for me. On each occasion I've purchased, the products have arrived on time, well packaged.
I've personally recommend SATOOZ to my friends and pass this review on to you.

Quality
5/5
Service
5/5
Value
5/5
Reply from SATOOZ 29 Aug 2019

Thank you so much for your kind comments! We love that weve had you as a returning customer year after year, and hope to continue bringing you the best of SA to OZ! Thanks again!

GY
grahamy 28 Aug 2019 1 review · 400 points

Prompt efficient service, thank you

Quality
5/5
Service
5/5
Value
5/5
Reply from SATOOZ 28 Aug 2019

Thank you so much for the great feedback! We hope you enjoy your South African goodies!

SC
shell-c 21 May 2016 1 review · 600 points

All my items we're fresh. All arrived in perfect condition. Service is top notch. Groceries the best in the world. Enjoyed a yummy treat from the just to add to their excellent service. Will be back for more soon. Thank you xx

Quality
5/5
Service
5/5
Value
5/5
AH
athurh 09 May 2016 1 review · 600 points

Prices are good. Being using their service since 2007. Excellent service, fast delivery. Careful packaging so everything arrives in a good condition. Wide variety of products. Quick response to queries. Brings "home" a little piece of SA every time you receive a package! Thanks!

Quality
5/5
Service
5/5
Value
5/5
AL
avrill 05 May 2016 1 review · 600 points

My order was delivered in just a couple of days to Sydney. Everything was packaged so carefully with bubble wrap,so biscuits were intact.Very good prompt service.
Thank you, will definitely shop from SATOOZ again
Highly recommend
Avril

Quality
5/5
Service
5/5
Value
5/5
CM
charmainem655 04 May 2016 1 review · 600 points

Having used "The Real Makoya" for many years, I am well aware of the excellent results the product delivers. The service and delivery for my order was highly professional and I received my products exactly as I had been advised and very quickly. Well done for good, old fashioned customer service and courtesy! This was our first order with your company and we now see ourselves as long term customers. Thank you.

Quality
5/5
Service
5/5
Value
5/5
janie-stringer531 27 Apr 2016 1 review · 600 points

Friendly staff, fast delivery. Availability of some products is not so good however, that's definitely NOT Satooz's fault and I love the email notifications they send when the products come in! Basically I love this business, thanks for great service.

Quality
5/5
Service
5/5
Value
5/5
JM
johannm 13 Apr 2016 1 review · 400 points

Good service, quick delivery. Ordered a variety of products and got it all without a hitch

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $200

OM
olgam895 11 Apr 2016 1 review · 400 points

Fast dispatch with delicious products. Price and variety is perfect compared to other online shops. I'll definitely recommend them to anybody

Quality
5/5
Service
5/5
Value
5/5
MM
melm297 09 Apr 2016 1 review · 400 points

Fantastic service
Fast despatch and delivery
Goods in good order on arrival
Produce was fresh

Quality
5/5
Service
5/5
Value
5/5
EM
emrylm 08 Apr 2016 1 review · 400 points

Prompt service and product received in good condition .. Will recommend using this supplier

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $36

LB
leonb477 04 Apr 2016 1 review · 600 points

Excellent customer service!
Products are always fresh and in date.
Provide a bit African taste in Australia.

Quality
5/5
Service
5/5
Value
5/5
AR
8de5b9bb 12 Feb 2016 1 review · 600 points

Thank you Carrie for emailing me in Perth , having noted that I was waiting for your new stock of "Future Life"cereal which is unavailable here in WA . I can see you guys there are really customer focused in a well run business. Thanks again .Ashley .

Quality
5/5
Service
5/5
Value
5/5
EJ
ettaj 06 Jan 2016 1 review · 600 points

Excellent online service. I did not even have to track my parcel as the company kept me informed of the delivery every step of the way and I received the parcel earlier than expected. Goods were in good condition, food all very fresh. Will use them again.

Quality
5/5
Service
5/5
Value
5/5
AM
alanm464 05 Jan 2016 1 review · 400 points

We and our adult children and their families all use Zambuk (have done for decades), it seems to be unavailable through ordinary shops and chemists shops, so people like Satooz do us a great service (as do the folks in South Africa who manufacture the genuine article).

Quality
5/5
Service
5/5
Value
5/5
RT
richardt474 23 Dec 2015 1 review · 600 points

A taste from home. Great service and selection of goodies. Keep up the good service. Your website is great too.

Quality
5/5
Service
5/5
Value
5/5
natalieb286 20 Dec 2015 1 review · 600 points

I love Satooz! It gives me the opportunity to have a little taste of home right here in Outback Australia! Their range of products is excellent as is the service. My only complaint is that items are often out of stock with no indication as to when it will be back again. Satooz, life would be a lot less enjoyable without you. Thank you!

Quality
5/5
Service
5/5
Value
4/5
MS
marietjies 16 Dec 2015 1 review · 600 points

I never had a problem with Satooz, I've been buying from Satooz since we came to Australia in 2009. Thank younSatooz of taking care of our South African food needs!!! Our shop from home!

Quality
5/5
Service
5/5
Value
5/5
MB
maree-b 09 Dec 2015 1 review · 600 points

Great service with really quick delivery - never had a problem or any errors with our orders. We've been a long time customer and would recommend SATOOZ for both their products and service.

Quality
5/5
Service
5/5
Value
5/5
GG
ginag693 08 Dec 2015 1 review · 600 points

Efficient. Very good gem squash at fair price. Have ordered same product for years. Not supplied elsewhere.

Quality
5/5
Service
5/5
Value
5/5
CH
craigh304 20 Oct 2015 1 review · 400 points

They have a wide range of excellent quality South African products. Delivery was prompt. Communication via email was excellent as I purchased my products on-line. Purchasing on-line was easy and the web sight is easy to use.

Quality
5/5
Service
5/5
Value
5/5
TR
thelma-r 05 Oct 2015 1 review · 400 points

We from S/Africa, sent to our kids Maryborough and Buderim, more than happy with service, looking forward to your Christmas selection.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $100

DM
deidrem886 07 Aug 2015 237 reviews · 21500 points

Such an interesting mix of foods, many I have used to experiment with some family cooking,,,, the staff are very happy to help too!

Quality
5/5
Service
5/5
Value
5/5
LM
lynnem607 01 Aug 2015 2 reviews · 700 points

So pleased! Haven't had some of these goodies from South Africa for such a long time! Brought back great memories of when I was a kid......Thanks so much Satooz!! Service was A+++++! Would definately buy from again! Fast, trackable postage. Easy to use website and such a variety of my old South African favourites, although I was naughty and got mostly sweets ;-) Love you Satooz!!!! :-)

Quality
5/5
Service
5/5
Value
5/5
SS
sians3 #1 in Manly Vale NSW 27 May 2015 335 reviews · 26980 points

I love shopping with Satooz. I found that they are the only store / online store that sells quality South African yummy foods. Very friendly customer service team also.

Quality
5/5
Service
5/5
Value
5/5
TS
tara-lynns 01 May 2015 2 reviews · 500 points

Friendly customer service, easy online ordering system, great products, fast delivery. Everything positive you want from a retailer! :D I've ordered from Satooz at least four times and have never had an issue with them. We love your family business. :) Couldn't ask for more!

Quality
5/5
Service
5/5
Value
5/5

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