Saffron Cottage

3.5 11 reviews
Quality 3.8 Service 3.4 Value 3.7

Reviews (11)

3.5
11 reviews
Excellent
3
Great
4
Average
1
Poor
2
Horrible
1
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JG
Bellatrix 07 Mar 2018 22 reviews · 2300 points

This restaurant has gone downhill over the years. The dishes are mainly sauce with not much chicken/fish/veg. Prices are average compared with other Indian restaurants in the area.

Quality
1/5
Service
2/5
Value
2/5
Reply from Saffron Cottage 08 Mar 2018

thank you for your comment, we do not serve according to our moods,
fish is weighed & priced @ 180 to 200 grams, meat is weighed at 220 to 250 grams always more quantity for a take away dish of 500 ml.
we like to inform that we got proper chefs in the kitchen finished off their studies back in India and Australian trained. we pride our selves serving the best of the best. may be you need to go to the restaurants that serve quantity over quality..

INS #1 in Chelsea VIC 17 Mar 2017 1142 reviews · 148020 points

Warm and friendly atmosphere with delicious food to match!
Service can be a little hit and miss on busier nights but the food is always fresh and cooked without being tremendously greasy.

Quality
4/5
Service
4/5
Value
4/5
Reply from Saffron Cottage 17 Mar 2017

thank you for your feed back. we appreciate your view.. we are training new staff at the moment. so we will get back on track soon. wait staff is the biggest issue we got in the hills. thank you for understanding we will get to the top of it soon.

JP
jennip2 #2 in Sherbrooke VIC 29 Oct 2012 112 reviews · 16195 points

I haven't been there in a few years, usually I find Indian food a bit same same no matter what you order. Every dish was interesting and different and tasty! The service could have been a bit better, we think they were a bit too busy attending to the takeaway side of the business to offer prompt table service.

Quality
4/5
Service
3/5
Value
3/5
LM
louiseM3 #94 in Ferntree Gully VIC 12 Apr 2012 3 reviews · 200 points

Great restaurant with authentic and tantalising food. I have never had a bad meal here. Awesome place to eat in and the take away is fantastic also.

Quality
4/5
Service
4/5
Value
4/5
donnaw6 #9 in Rowville VIC 03 Jul 2011 44 reviews · 1705 points

Nice tasting Indian food good value takeaway pack deals prompt service recommend the takeaway have not eaten in

Quality
4/5
Service
4/5
Value
4/5
AK
andrewk7 #10 in Tecoma VIC 31 Mar 2011 14 reviews · 200 points

Amazing! I had to order a large meal for a staff dinner and the staff here were excellent. The food was out of this world and the quantities were very generous. The cost was so reasonable that we intend to use them regularly. My staff LOVED this meal very much. The service was above an beyond!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $15.00

jennyt2 #67 in Ferntree Gully VIC 01 Jun 2010 14 reviews · 1505 points

Booking for 7pm for 4. Menus were requested twice and then unfortunately we had to go up and ask for them. Entrees served after 40 minutes. Main meals were served 1 1/2 hours later after asking twice how long they would be. As we left we asked to speak to a Manager - no one available. Though the ambience of the Restaurant is very soothing and the decor very pleasing, yet again it was the lack of service that has let this Restaurant down. It seems that reviews from last year state the same. I did phone afterwards to advise of our experience and was treated very poorly. They might not care if they lose us as customers , but excuses of being busy or all patrons are happy to wait for food cooked to order didn't cut it. Restaurants such as Rockpool in Southbank have excellent food & beverages and there isn't such a wait with an excuse given it's not preheated food. Sadly Saffron should look at this a bit more seriously and not accuse a patron of not being a 'fine diner' in order to dismiss their lack of service or professionalism.

Quality
3/5
Service
1/5
Value
3/5

Approximate cost: $17.00

BV
Flash #8 in Drouin VIC 21 Dec 2009 27 reviews · 1600 points

The place is so cute, we were shocked with the service in particular. Most indian places are so quick with food and table service. These guys seem to have a good relationship with the locals. The night we went was very busy, so perhaps we picked a bad time? We were disappointed with our dishes too. Meat wasn't tender and flavour lacked the punch most indian has.

Quality
2/5
Service
1/5
Value
2/5
MW
MelWhitt #170 in Launching Place VIC 29 Jul 2009 19 reviews · 630 points

The food is to die for. I have been going to Saffron Cottage ever since it opened and have always food the food mouth watering :P. The only frustrating thing is it takes sometimes a little too long for the food to come out.

Quality
5/5
Service
3/5
Value
4/5
SB
sueb3 #36 in Upwey VIC 04 May 2009 2 reviews · 200 points

Saffron Cottage is a truly excellent Restaurant. The food is authentic Indianand can be cooked mild medium or hot whatever your preference. The staff are attentive and friendly without being obtrusive. The setting is beautiful particularly in Summer when you can sit on the balcony and take in the views of the Dandenong Ranges.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $15.00

KM
KateM2 #26 in Upwey VIC 28 Oct 2008 20 reviews · 200 points

Amazing authentic Indian food, incredible atmosphere, you won't beleive how different it looks inside. Great prices and fantastic service all add up to make this one of my favourites.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $15.00

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