Rare Bears

3.6 18 reviews
Quality 3.9 Service 3.7 Value 3.2

Reviews (18)

3.6
18 reviews
Excellent
3
Great
9
Average
2
Poor
3
Horrible
1
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GM
geenym 19 Sep 2017 1 review · 600 points

I went for the first time the other day and I was surprised how dirty and unclean it was. In the under 3 section there was thick dust and muck under the chairs and the toys where old and sticky. There were plenty that needed replacing. It was also to hot in there and I won't be returning again at all.

Quality
1/5
Service
1/5
Value
1/5
SH
standards #21 in Melbourne CBD VIC 08 Jun 2013 1 review · 605 points

We've visited many times over the past 5 years, and had two birthday parties here. This is one of the BEST run businesses that I've ever dealt with - many business owners could learn a lot from these people. Their customer service is great. The play centre is extremely well designed, having separate party areas for tables, a separate area for children under 3 years old. It has always been clean when we've visited, and I've seen staff go around regularly to clean up. The food/drink on offer is great - extensive range of everything for kids and parents/care givers. Rare Bears - you get 10/10 from me! Keep up the great services and facilities!!

Quality
5/5
Service
5/5
Value
3/5

Approximate cost: $40.00

GD
3cutekids #8 in Doreen VIC 31 May 2013 90 reviews · 12375 points

This is a really nice playcentre that is cleaner than most. They don't have a ballpit which i'm happy about (breeding grounds for germs) and the layout is really good. The under 3 section is brilliant...lots of things to climb and ride and hide. The prices have gone up which makes it a bit painful to take two kids ($9.90 for under 3 and $10.90 for overs). Its definitely not worth it if you are only going for an hour! They do have a new membership option ($12.50 for a year) that brings each visit down $1. they also have half price Mon-Wed 3.30-5pm along with other specials. I plan on only using it at the half price time to make it worth it. We had a great 1.5hrs there yesterday and bought a bowl of chips and a bottle of water to share all for $7 which i thought was great!

Quality
5/5
Service
5/5
Value
4/5

Approximate cost: $10

TS
loukat #36 in Eltham VIC 07 Feb 2013 19 reviews · 3055 points

The kids always have a nice time here (5yo and 3yo). There is an under 3's section that has plenty of toys/equipment and a larger section for older kids. The kids can be entertained for up to two hours. The price is very steep however and by the time you pay for 2+ kids and potential drinks/snacks at the cafe it ends up a very expensive excursion (food is not allowed to be brought into the centre).

Quality
3/5
Service
2/5
Value
1/5

Approximate cost: $11 + per child

HB
WatsyB #16 in Watsonia VIC 14 Nov 2012 25 reviews · 4375 points

Good selection of toys/ activities for the kids (love the bouncy castles!), it is free for under 1's, so the price of $9 after 1 was a bit of a shock.
Wouldn't recommend going there on a rainy day as it can get packed and the service slows down considerably, but on a standard day the service is fine and it's not too busy. Good place for a mothers group etc to meet up.

Quality
4/5
Service
3/5
Value
3/5

Approximate cost: $9

JG
Ferly #3 in Greensborough VIC 17 Aug 2012 27 reviews · 3830 points

Great facilities, toilets were clean, staff friendly, the play area was clean and staff were on to table as soon as people had finished to clear them, Staff were super friendly and helpful and although $9 is a bit steep, there was no time limit so we stayed 4.5 hours. Coffee is pretty good too.

Quality
5/5
Service
5/5
Value
3/5

Approximate cost: $9

SJ
zoelemon #16 in Montmorency VIC 03 May 2012 43 reviews · 6925 points

We have been going to rare bears for about 6 years, and it is always clean and well maintained. The kids have a ball, although I am not like many other adults who say that they find it a relaxing way of catching up with a friend over a coffee. This place is mayhem, it is pretty much always busy and sooo noisy. The temperature control is also not great, it is either really hot and the kids are sweating from running round like mad things, or quite chilly. It is quite hard to get a convenient park too, so keep that in mind if you are trying to get there for a party, you will need to allow extra time. The coffee and food are good, the parties always well run and it is one of the best of it's type, (can you tell I'm over play centres?)

Quality
4/5
Service
4/5
Value
4/5
N
nikki5 #13 in Diamond Creek VIC 03 Oct 2011 13 reviews · 700 points

Upfront - I am not a fan on these places. I would rather kids be outside at a real park. But if you need to go here, this playcentre is OK. It was clean enough and the staff were friendly. $9 seems a bit much but I guess you can stay as long as you want/can stand.
BIG PLUS: their tea is served in a pot and is loose leaf!
HUGE MINUS: Can't take your own food. As you can imagine, the food is fast and nasty.

Quality
3/5
Service
4/5
Value
3/5

Approximate cost: $9

ND
tash_earl_grey #1 in Melbourne VIC 14 Jul 2011 22 reviews · 1605 points

This centre is fabulous, I can't praise it enough! We've been regular visitors for 6 years and my daughter has held two of her birthday parties there. Its always clean, bright and cheery and the food is much better than most - with fresh fruit platters, home made baked goods and fresh sandwiches as well as the standard fried fare. The new owner is friendly and approachable (just like the last two) and although its not a particularly cheap day out, its still cheaper than many activities.

My visit there today was 6 hours long and cost $51 including 2 child entries, lunch, hot and cold drinks and ice creams. If I'd taken them to the movies I'd have paid more than that in ticket price alone, for less than two hours entertainment. Instead I got to sit and gasbag with my friend while the kids had a fabulous time and got lots of good exercise. What more could you want?

Quality
5/5
Service
5/5
Value
5/5
DM
debm6 26 Dec 2010 1 review · 0 points

Rare Bears is a great place for parents to relax and have a coffee while the kids go crazy, the staff are very friendly and accommodating and the coffee and food is great. One of my favourite places to take the kids because it means i dont have to run after them all day!!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $9.00

SL
spersephone #36 in Diamond Creek VIC 09 Aug 2010 24 reviews · 1405 points

I've been to quite a few playcentres and this is so far my favourite. The food is of a higher quality than any others I've been to, although anything cooked can take a while to arrive. It's a bit more expensive than some others, but it's much cleaner, and more fun than others. The big kids playground is brilliant, and as a parent you can easily run around with your children in it, without getting stuck! The visibility is pretty good, at most times you can see whereabouts your child is, which is very important to me. You can get up and order a coffee without having to walk away from where you can see your children. The play areas are kept very tidy (no old food or broken items sticking out). The kids have an absolute ball. There is a gate to stop children wandering out from the main area, as well as a gate for the under 3 area. I'm really impressed with this playcentre, it's a model of playcentres to me, they should all be at least of this standard.

Quality
4/5
Service
4/5
Value
3/5

Approximate cost: $9 per child over 12 months but sometimes even less

TR
Tan21 #37 in Macleod VIC 02 Aug 2010 12 reviews · 215 points

Great playcentre that caters for a range of ages. Has good visibility so you are able to sit and enjoy a coffee while the kids run wild. Food available in cafe is better then some other centres I've been too and while the entry fee is a little high it's still great value as it will keep the kids entertained for hours giving mum's and dad's some time to either catch up with friends or just unwind. Can get busy during peak times but big enough that it doesn't really feel that crowded.

Quality
4/5
Service
3/5
Value
4/5

Approximate cost: $9 for kids over 3

LP
lulu62 #67 in Greensborough VIC 16 Jun 2008 4 reviews · 200 points

Great - kids just love it! My son wants to go there every week! Its great that they have two separate sections as to keep the under 2's safe. Huge Bouncing castle, better than other play centres in the area.

Quality
4/5
Service
4/5
Value
3/5

Approximate cost: $8

TS
GertrudeS #74 in Greensborough VIC 10 Jun 2008 3 reviews · 200 points

Rear Bears would be by far the best Play Centre in the area. It's safe, clean and the staff are friendly. Going late afternoon is great, you pretty much have the place to yourself as most of the parents leave to pick kids up from school. They also have a loyalty program that you can get free coffee and entry...always a bonus.

Quality
4/5
Service
4/5
Value
2/5

Approximate cost: $9.00

KJ
KJ2 #105 in Greensborough VIC 19 Jan 2008 13 reviews · 205 points

Rare Bears is a clean, safe and friendly childrens play cafe that caters appropriately according to the childrens age and design of play activities/equipment. Staff are welcoming. Food services meets both childrens and adult needs.

Quality
4/5
Service
4/5
Value
5/5

Approximate cost: $9.00

SH
Bubsy #27 in Diamond Creek VIC 17 Jan 2008 48 reviews · 1115 points

Rare Bears is typical of your play centre. I only ever go to these places when lots of people want to meet up there. The place is clean but i don't suggest going there on a hot day as it is a shed thus not a very cool place to go in. To charge something like $9 is ok but then to ask that you not bring in your food is to ask a bit much. The food is satisfactory but the prices a little high for what you are getting. The service is awful.

Quality
3/5
Service
2/5
Value
3/5

Approximate cost: $9 (without food)

AB
Ange12451 #37 in Diamond Creek VIC 16 Jan 2008 10 reviews · 200 points

At first I really liked Rare Bears but once I had been there a few times, there were increasing numbers of parties with very little (no) supervision. This made it very difficult to get value for money out of your visit, as you were worried about your child being hurt and you could not relax at all. Also you need to make sure other (careless) parents do not let your child out of fenced areas, as ths once happened to us and we could not find our child for a very long 10 minutes, which was a terrible experience. Car Park small as well.

Quality
3/5
Service
2/5
Value
2/5

Approximate cost: $9

LH
lovetoshop #57 in Templestowe Lower VIC 25 Nov 2007 17 reviews · 205 points

Rare Bears isn't the most economical play centre around but like anything, you get what you pay for. The stand-out at this centre is the huge slide that has sections for 3 kids to use at once (and adults can use it too!!) Clean equipment with all ages catered for. Above average choice of snacks and meals. It's always a struggle to get the kids to leave this place! Car park can fill quickly so it pays to get there early. Open Fri, Sat and Sun evenings for family nights out.

Quality
4/5
Service
4/5
Value
4/5

Approximate cost: $8.50 entry

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