We paid $5,000 in full to Proshades for the installation of Ziptrak blinds in 2023. After months of excuses, including claims of illness, they stopped responding altogether in May 2024 and never completed the job.
We took the matter to both the NSW Civil and Administrative Tribunal and the Local Court. A judgment was issued in our favour based on the evidence. Despite this, they have continued to ignore the court orders and have not refunded our money. It is mid 2025, we are still chasing our money.
They have since relaunched their website and Google reviews, deleting all previous negative reviews to mislead future customers. Avoid at all costs.
Approximate cost: $5000