PG Cleaning Group

When was your business founded?

PG Cleaning Group was established in 2026, with a team that brings over 10 years of hands-on professional cleaning experience across Melbourne.

What guarantees or warranties do you offer, if any?

We offer free re-clean support within 72 hours if your agent or property manager reports any cleaning-related issues during the final inspection. The re-clean applies to affected areas only and is subject to our company policy and terms and conditions.

What is your level of experience in this line of work?

Our team has over 10 years of hands-on professional cleaning experience across Melbourne, specialising in end of lease cleaning, bond cleaning and move out cleaning. We are familiar with real estate inspection standards and focus on delivering detailed, inspection-ready results for every job.

What certifications, qualifications or awards has your business received?

While we do not rely on formal awards, our team has over 10 years of professional cleaning experience in Melbourne and is fully insured. We follow industry best practices and specialise in delivering detailed, inspection-ready cleaning for end of lease properties.

What is your fee structure like? Fixed fees? Hourly rates?

Our pricing is tailored based on the size, condition and specific requirements of each property. For end of lease cleaning, we usually provide fixed quotes to ensure clarity and no hidden costs. For other services, pricing may vary depending on the scope of work. Contact us for a personalised and accurate quote.

What are your current prices (fixed and variable)?

Our pricing is tailored based on the size, condition and specific requirements of each property. For end of lease cleaning, we provide fixed quotes to ensure transparency and no hidden costs. Other services are priced based on the scope of work. Contact us for a personalised and accurate quote.

Are you a member of any professional / industry associations?

Our team has completed the NDIS Worker Orientation module, demonstrating our understanding of safety, professionalism and service standards. We are committed to providing reliable and respectful cleaning services.

What is your favourite thing about your job?

We enjoy seeing the transformation from dirty to clean and helping our clients leave their property in the best possible condition for inspection. Its especially rewarding when our work helps clients pass their final inspection with confidence.

What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?

Payment is required upon completion of the service unless otherwise agreed. We accept cash, bank transfer and credit card (Visa and Mastercard). We do not currently offer payment plans or Afterpay.

What makes you unique compared to your competitors?

We focus on delivering inspection-ready cleaning, not just standard cleaning. Our team understands real estate inspection standards and pays close attention to detail in every job. We also provide free re-clean support for any cleaning-related issues raised by agents, giving our clients peace of mind throughout the process.

What insurance do you hold, and what value are you covered for?

We are fully insured with public liability insurance coverage of up to $5 million. This ensures protection for our clients property and peace of mind throughout the cleaning process.

How quickly can work be completed? What are your turnaround times? Do you offer same-day service?

The completion time depends on the size and condition of the property. Most end of lease cleaning jobs are completed within the same day. We may also offer same-day service depending on availability. Please contact us to check availability and confirm scheduling.

Do you have a favourite client story you'd like to share?

We have long-term clients who have trusted us for over 10 years for regular cleaning services. Over the years, we have built strong relationships based on consistency, reliability and attention to detail. This long-term trust reflects the quality of our work and our commitment to delivering excellent results every time.

Do you have any special offers? Do you offer any bulk or volume discounts?

We currently offer a limited-time 10% discount on our end of lease cleaning services. This offer is designed to provide added value while maintaining our high-quality, inspection-ready cleaning standards. Contact us for more details and availability.