Pet Cafe

4.7 18 reviews
Quality 4.8 Service 4.7 Value 4.7

Awards

2014 Service Award 2014 Service Award
2012 Service Award 2012 Service Award

Reviews (18)

4.7
18 reviews
Excellent
12
Great
6
Average
0
Poor
0
Horrible
0
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LH
libby-h 28 May 2023 1 review · 300 points

So happy that we've found this pet shop - has such a varied stock and the prices are incredibly reasonable compared to many other stores. Very helpful owner. Just a note, the shop is actually at 186 Anzac Ave in Kippa-Ring , not 29-31 Anzac Ave, Redcliffe.
Well worth a visit.

Quality
5/5
Service
5/5
Value
5/5
JH
ThatJulesGirl #3 in Scarborough QLD 14 Oct 2014 2 reviews · 450 points

Pet Café is my go-to local pet supply store and boy am I lucky to have Trevor on stand-by. I have a puppy who's had multiple surgeries and is a world class chewer and Trevor always has the perfect product at the right price. He's incredibly knowledgeable about pet nutrition and health (as are all the staff) and I nearly fell over when I realised just how much money I save - on Blackhawk food products, often up to $50 for the 20kg bags, and on the largest orthopaedic dog beds... nearly $90 cheaper at Pet Café than at a chain competitor in Rothwell! Customer loyalty programs also add extra savings and the variety of toys and pet products is unbeaten anywhere I've found. I'm a huge supporter of local business and Trevor is running this one in the best way possible - I always leave feeling happy, satisfied and like I've gotten a bargain. Thanks for everything, Trevor!

Quality
5/5
Service
5/5
Value
5/5
TR
thereser5 #5 in Woody Point QLD 11 Oct 2014 1 review · 500 points

Always excellent & friendly service - our dogs love visiting & are always warmly welcomed - even given a treat!

Quality
5/5
Service
5/5
Value
5/5
ST
scottt9 #1462 in 26 Sep 2014 1 review · 500 points

Trevor is always helpful and full of valuable information. Nothing is ever too much trouble. Would not think of going anywhere else for our pet needs.

Quality
5/5
Service
5/5
Value
5/5
AB
aleishab #24 in Redcliffe QLD 03 Sep 2014 1 review · 300 points

The staff are very friendly and product pricing is great.
I have found their dog food prices to be at the cheapest of any of the other major pet stores in Brisbane.
This place is all round fantastic.

Quality
5/5
Service
5/5
Value
5/5
JD
jenniferd15 #4 in Woody Point QLD 14 Aug 2014 1 review · 500 points

I was looking to reduce my cost of my dog's food but wasn't sure how to do that without reducing the quality of the food.

I went to the Pet Cafe Redcliffe and spoke with Trevor and worked out a more beneficial way to feed my dog.

I was very surprised at the friendly, personalised experience I received as I haven't had that experience at the other pet food stores I have shopped at.

I will now continue to take my business to the Pet Cafe.

Quality
5/5
Service
5/5
Value
5/5
MO
murrayo1 #1 in Clontarf QLD 01 Feb 2014 1 review · 500 points

Great store with HEAPS of CHOICES to make and all the help in the world from Trevor and Team Pet Café Redcliffe to make the right choices.
The range of Black Hawk dry food is well priced and hi quality.
Quality of service leave other pet supply stores something to aspire to.
The fresh meat products are also of a high standard.
I have been going there for years and not interested in using anyone else.
Thanks for your personal service Trevor & Staff.
Murray (Clontarf)

Quality
5/5
Service
5/5
Value
5/5
jadet4 #1 in Scarborough QLD 13 Aug 2013 63 reviews · 14890 points

The stuff that work here a wonderful. Very helpful! I went in to get some yhings for my cat, and they were not pushy like alot of other pet shops are to buy things. They generally just wanted to help!

Quality
5/5
Service
5/5
Value
5/5
BW
bethw3 #1 in Margate QLD 11 Aug 2013 8 reviews · 1025 points

We visited Pet Cafe after adopting our dog, who is our first pet. Hence, we really didn't know alot, especially about flea treatments. A customer was being served when we got there, so we had a look around while we waited, and the staff member came over to us and asked if we needed help. He was very friendly and patient, explained things simply and didn't try to sell us anything we didn't need. Great first impressions and will definitely be going back.

Quality
4/5
Service
5/5
Value
5/5
VK
vickik7 #1 in Woody Point QLD 31 Jul 2013 1 review · 500 points

I have dogs and these guys can answer all my questions like experts. Super helpful with great advice. Best I've come across.

Quality
4/5
Service
4/5
Value
3/5
HS
hannahs18 #2 in Trinity Beach QLD 22 Mar 2013 81 reviews · 4000 points

delightful store and very helpful and friendly staff. I wanted a specific dog treat and they ordered it in for me to pick up the following week!! great service. Always seem ready to help and fair prices

Quality
4/5
Service
4/5
Value
4/5
BJ
blaizej #8 in Redcliffe QLD 30 Oct 2012 1 review · 300 points

Great store, with all the products I need. The only problem I have is that I go there and spend around $90 a fortnight on dog/cat food/treats/litter and they never acknowledge me or offer to throw in a little extra bag of treats or something. I can tell you that if someone was spending that kind of money so regularly, I'd be bloody sure that they knew I appreciated their business. But stocking Barf and other good products make up for that issue I suppose.

Quality
5/5
Service
3/5
Value
3/5
Anonymous 20 Oct 2012

The staff are very helpful and friendly. The product is great and the area is just simply fantastic.

Quality
5/5
Service
4/5
Value
5/5
CT
clairet4 #6 in Clontarf QLD 17 Oct 2012 1 review · 300 points

I think Pet Cafe is one of the best pet shops around. I love that they don't sell live animals, and the team at the Redcliffe store are all very helpful and know their stuff. If they don't have something that you need (want!), they do their best to get it in for you or source an alternative. They have great fresh and frozen food, a really wide variety, and the prices are reasonable. Plus it's always great to be able to support a local business.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $200 per month

Anonymous 30 Jul 2012

Fantastic service, staff had great knowledge it was a pleasure to visit the store. I would highly recommend the store to others.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $100.00

AC
angiec5 #29 in North Lakes QLD 25 Jul 2012 13 reviews · 1370 points

I always get great old fashioned service here. The staff know the product range and are very helpful. I find the prices of products are generally a lot cheaper than other pet stores and there is quite a good range available. I drive out of my way to go here over other pet stores.

Quality
5/5
Service
5/5
Value
5/5
NK
nicholask1 #23 in Redcliffe QLD 20 May 2012 17 reviews · 2075 points

Very cheap prises if you buy in bulk. Huge variety. Friendly and knowledgeable staff, with lots of experience.

Quality
4/5
Service
4/5
Value
4/5

Approximate cost: $44.90

SM
suzannem6 #39 in Scarborough QLD 08 May 2012 84 reviews · 8095 points

Super friendly staff and very very helpful. Anything you need for your beloved pet you will definately find here. They have a great range of food for even the fussiest of eaters like my puppy. Highly recommend this business for your pet.

Quality
5/5
Service
5/5
Value
5/5

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