Performance Bicycle

4.9 163 reviews
Quality 4.9 Service 4.9 Value 4.8

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business portfolio

Awards

2018 Service Award 2018 Service Award
2017 Service Award 2017 Service Award
2016 Service Award 2016 Service Award
2015 Service Award 2015 Service Award
2014 Service Award 2014 Service Award
2013 Service Award 2013 Service Award
2012 Service Award 2012 Service Award

Reviews (163)

4.9
163 reviews
Excellent
147
Great
15
Average
0
Poor
0
Horrible
1
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Tony H. 19 Feb 2024 1 review · 600 points

Tyres par excellence

Purchased Vittoria CORSA N.EXT tyres as very unhappy with wear and puncture resistance of Continental GP5000's. Some research led me to Performance Bicycle as supplier and after excellent service over phone purchased on web as it happens at a great sale price. Now fitted these 30c tyres fit perfectly on the rims, look great and were super easy to fit without needing tyre levers. Very impressed with service, price and delivery time. Well done to all.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $130

MM
martinm731 02 Apr 2023 1 review · 600 points

You order online, they take your money, they don't inform you that they don't have an item. You pay $10 for delivery of one item, and if you don't like it, you pay $25 for a return courier. What's the point of shopping from you online?

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $110

RW
eab84918 08 Jun 2022 1 review · 400 points

Friendly service with the best prices around! Couldn't recommend them more. It's always a good experience, even for this hopeless SE fan boy! Thanks guys!

Quality
5/5
Service
5/5
Value
5/5
SH
sharna-leeh 07 Mar 2022 1 review · 400 points

The staff here we're fantastic helping us to service our whole families bikes & offered valuable advice for us.
They were prompt with getting back to me at all times & made purchases & repairs very easy to handle.
Thankyou!

Quality
5/5
Service
5/5
Value
5/5
KW
kristyw536 06 Sep 2019 1 review · 400 points

I have bought 2 kids bikes in the last 6 months. Steve is extremely knowledgeable and helpful. Great service

Quality
5/5
Service
5/5
Value
5/5
SM
srinithm 10 Aug 2019 2 reviews · 500 points

I needed to update my hybrid bike. I went to few bike shops around and looked on line as well. When I saw Steve at Performance bicycles, he spent quite a bit of time discussing my needs and suggested a wonderful bike. Absolute 1.3. He explained a lot of things which i had overlooked. The bike was ready in 2 days and everything was checked. I am very happy with the bike. I am very happy with Performance bicycles and specially with Steve. Thank you

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $1400

DM
debm157 20 Jul 2019 1 review · 400 points

Steve took care of my request with both care and professional service. It was nothing for him to go the "extra mile". I will come back to this business for a purchase on a bike for myself.

Quality
4/5
Service
4/5
Value
4/5
MZ
markz389 04 May 2019 1 review · 400 points

Steve was so helpful thank you. Great help and advice given. Thank you

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $600

PA
prince-a 09 Mar 2019 1 review · 400 points

Friendly staff and very good service

Quality
5/5
Service
4/5
Value
5/5
AK
angela-k486 27 Nov 2018 1 review · 400 points

Excellent customer service in store and on phone. Answered all our queries promptly and with expertise. Highly recommend!

Quality
5/5
Service
5/5
Value
4/5
NB
nathanb346 20 Oct 2018 1 review · 400 points

Very friendly, very helpful, no pressure

Quality
5/5
Service
5/5
Value
5/5
AT
aaront97 27 Sep 2018 1 review · 400 points

The crew were very helpful they looked after me on price and accessories on the purchase of my new mountain bike

Quality
5/5
Service
5/5
Value
5/5
AL
allanl651 12 Aug 2018 1 review · 600 points

Being local to the area my wife and i was more then happy to shop locally and even more delighted when we where meet with super friendly and outstanding service. It was such a wonderful experience to meet someone who cared more about selling us the right product to meet our needs then making the "BIG" sale.
This level of knowledge, experience and quality of service coupled with friendliness, passion and respect left us feeling valued, informed and confident we made the right choice of bike. We will be back for all our biking needs in the future.
Thank you and keep up the excellent work.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $750

DP
duncanp101 17 Jul 2018 2 reviews · 500 points

I'd been driving past the store on my way to work for a few weeks and decided to check it out and I'm very glad I did that day.
I took my bike in for a wheel repair first, and Steve set to work with expert care and advice replacing the broken spoke and fixing the buckle quickly. Each time I've visited the store since Steve and Craig have always had fantastic advice and great customer service and gone the extra mile to ensure I've gotten the best fit for my needs and they always take time to talk to me.
Steve completely rebuilt the rear wheel on my hybrid when I mangled it in an escalator.
Steve also recommended fantastic bullet-proof tyres to stop me getting punctures all the time and I haven't had one since!
Craig went to great lengths to ensure I had an amazing fit on a brand new Carbon Frame road bike so I would have a perfect riding experience just right for me.
I highly recommend the store, please check them out.

Quality
5/5
Service
5/5
Value
5/5
JH
jackh866 07 Jun 2018 1 review · 400 points

They have fantastic service very kind, helpful and have great knowledge. They have great prices on their stock and take good care of customers

Quality
5/5
Service
5/5
Value
5/5
TL
travisl #18 in Lynbrook VIC 21 May 2018 2 reviews · 600 points

Great service and great help in working out what was the best bike for me. Very happy with the new bike. Check this place out.

Quality
5/5
Service
5/5
Value
5/5
TJ
trevorj28 21 May 2018 1 review · 400 points

Took my granddaughters new bike, donated by Variety Club, to fix chain and gears and was given such excellent and immediate service to fix bike at no charge. Fantastic customer service and friendly attitude. Would recommend highly.

Quality
5/5
Service
5/5
Value
5/5
FG
frankg13 27 Feb 2018 3 reviews · 600 points

steve is a great mechanic and always has the time to chat. my go to guy for bmx wheel builds. very community orientated

Quality
5/5
Service
5/5
Value
5/5
ML
michelle-l556 25 Sep 2017 1 review · 400 points

Real customer service from someone who genuinely cares! Steve is an absolute gentleman, who repaired my bike on time. It's working even better than before. Thank you!

Quality
5/5
Service
5/5
Value
5/5
JF
jackff 18 May 2017 1 review · 400 points

I had my old bike serviced at the Riding Way and was very happy with the work done, so when the time came to buy a new bike, i had no doubt where to go.
Steve was very friendly and helpful to find a right bike for me.
After taking it for a test ride and few modifications done in a very short time, i became a proud owner of a new Malvern Star bike.
I would recommend Riding Way and Steve to everyone for high professionalism and competitive pricing.

Quality
5/5
Service
5/5
Value
5/5
JT
jamest223 06 Apr 2017 1 review · 400 points

NEW BIKE DAY!!! NEW BIKE DAY!!! Dropped in to see Steve to purchase a new bike for my partner. Gave me a range of options and the pro and come of each bike at each price point and his honest opinion of each. Ordering and delivery of bike took less than a week and once the bike had come in Steve took the time make sure my partner was comfortable on the new bike. Highly recommend RidingWay and Steve for their personalised service and enthusiasm.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $800

TR
terryr752 05 Apr 2017 1 review · 400 points

Steve has been the first bike shop that I know of in Hughesdale and that got me interested from the start. He is well placed near a bike track that joins the Garniner's Creek Trail, the Hughesdale Railway station and the Rosstown Rail Trail. He looked after my wife's bike in a very timely and caring fashion as well as being very competitive in price. I have also traded up to a new velocipede, a new Avanti, and I am so happy with the advice and service arrangements for it. Steve's Riding Way is now my bikeshop! Give it a try!

Quality
5/5
Service
5/5
Value
5/5
TN
timn686 09 Mar 2017 1 review · 600 points

Great Service prompt and well priced. Very friendly with excellent advice on all things cycling. Recommend you give Steve and Ridingway a try.

Quality
5/5
Service
5/5
Value
5/5
BG
bradg592 08 Mar 2017 2 reviews · 500 points

Excellent service, very helpful and great attention to quality. I rode away with a smile. Highly recommended!

Quality
5/5
Service
5/5
Value
5/5
NV
nickv83 28 Feb 2017 1 review · 600 points

After a mishap on my morning commute, I popped into Riding Way on advice from a friend.

I needed a few repairs done and a fair bit of service work as my bike has been missing a bit of TLC.

Steve was very friendly and informative of what he needed to do and how long it might take. After sorting out the mishap which included a wheel that needed truing as well as a new tyre and tube, I also got a whole component clean, tuning, cables and bar tape, among other things

Steve ended up getting the bike ready earlier than expected and all at a more than fair price.

Will definintely return as I have found my new local bike store

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $380

BS
iamthelatte 24 Feb 2017 10 reviews · 1500 points

Accidentally crashed in to his excellent service, Steve. Very professional and superb services. Super friendly and also giving a very good advice. Very impressed and much appreciated. Recommended:)

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $40

AD
adrianad746 22 Feb 2017 1 review · 400 points

Steve is so friendly and professional. He gave me excellent advice, and quality but quick service to my bike :)

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $80

MV
missv 15 Feb 2017 1 review · 600 points

I would not hesitate to recommend Riding Way. Steve's genuine commitment to customer service was evident as he took me patiently through the bike options for my daughter. He has a brilliant knowledge of what he sells and his motivation to deliver a bike that will be enjoyable to ride and fit for purpose ensures that it will be ridden for many happy years. Thanks Steve!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $379

RC
robc307 02 Feb 2017 1 review · 400 points

What more could you ask for than a truly passionate cycling enthusiast taking care of your mighty steed(s)... Excellent pricing? Fully stocked workshop? Great advice? Tick, tick, tick.

Oh, and open early so you can drop-in before work - a massive bonus.

In short, highly recommended.

Quality
5/5
Service
5/5
Value
5/5
AV
annalisev 21 Jan 2017 1 review · 400 points

The service was fantastic and the store has everything that you need.
Both my friend and I brought our bikes in to get them fixed and never have I been so pleased with the result once Steve had fixed them up.
I definitely recommend this store above any other as Steve is amazing at what he does.

Quality
5/5
Service
5/5
Value
5/5

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