Northside Pixel

When was your business founded?

Northside Pixel was founded in 2025.

What guarantees or warranties do you offer, if any?

We guarantee all work is delivered to the agreed scope, tested, and functioning as specified.
For technical work, we provide a 30day postlaunch support window to fix any issues directly related to our implementation.

What is your level of experience in this line of work?

Over 10 years of combined experience across systems engineering, website development, integrations, migrations, SEO, and digital operations.

What certifications, qualifications or awards has your business received?

Our team holds backgrounds in systems engineering, infrastructure management, and frontend development, with extensive handson experience across WordPress, WooCommerce, hosting environments, and email systems.

What is your fee structure like? Fixed fees? Hourly rates?

We offer fixedprice packages for clearly defined projects and hourly rates for troubleshooting, integrations, and technical support.

What are your current prices (fixed and variable)?

- Small website builds: from $0
- Full website builds: quoted based on scope
- Migrations & integrations: quoted depending on complexity

Are you a member of any professional / industry associations?

We stay active within the Web Design, WordPress, Shopify, WooCommerce, and Australian smallbusiness digital communities, but we are not formally part of a paid association.

What is your favourite thing about your job?

Our favourite part of the job is building clean, modern websites and optimising them, so they run fast, reliably, and efficiently. We enjoy taking a businesss online presence and improving the design, performance, and user experience so everything works smoothly for both the owner and their customers.

What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?

- 50% deposit for fixedprice projects
- Balance due on completion
- Hourly work invoiced on completion
- Payment due within 14 days
- Payment plans available for larger projects
- No Afterpay or interestfree finance

What makes you unique compared to your competitors?

We combine systems engineering with clean design and practical execution.
We dont just build websites - we fix the underlying infrastructure, workflows, email systems, and integrations that keep a business running reliably every day.

What insurance do you hold, and what value are you covered for?

We hold public liability and professional indemnity insurance, suitable for digital and technical service providers.

How quickly can work be completed? What are your turnaround times? Do you offer same-day service?

- Small fixes: same day or next day
- Standard updates: 13 days
- Full builds: 14 weeks, depending on scope
- Urgent work available when required

Do you have a favourite client story you'd like to share?

One of our favourites is helping Amarantos Cakes rebuild and migrate their entire online website and ordering workflow. What started as a broken system turned into a fully optimised, reliable setup that now handles daily orders smoothly - and it became the blueprint for how we approach technical problemsolving today.

Do you have any special offers? Do you offer any bulk or volume discounts?

We offer discounted hourly rates for ongoing clients and reduced pricing for bulk update packages or multisite support.