MWave

3.9 7 reviews
Quality 4.0 Service 4.0 Value 3.6
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Reviews (7)

3.9
7 reviews
Excellent
2
Great
4
Average
0
Poor
0
Horrible
1
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jamief29 22 Aug 2023 6 reviews · 820 points

Great customer service and the products are always package well for online orders. Very quick delivery

Quality
5/5
Service
5/5
Value
5/5
TT
tonyt358 13 Dec 2021 1 review · 600 points

Very good service . great and promoted delivery

Quality
4/5
Service
4/5
Value
4/5
LF
lukef237 22 Nov 2021 1 review · 600 points

still processing after days, I've tried to change some details on the order and no " support " replies to the tickets, i live a few suburbs away and know that " covid " isn't causing this much and that Australia post is doing full delivery now in cases of 7 days a week.

Cant contact via a telephone, support don't reply to tickets for days, overall slowest and worse online service Ive ever used

id advise anyone wanting an order in a normal time frame to use another service

Quality
1/5
Service
1/5
Value
1/5
BT
bt1125 #2 in Richmond TAS 26 Mar 2013 6 reviews · 1040 points

Order online regularly from Mwave.
Prices are better then other sites I trust (probably a key word). They have a good range of devices and good delivery times. Unless its out of stock always in a week and sometimes better.
Staff are helpful and can be spoken to via a phone. Had one mix up on an item and it was quickly fixed. To me its how they handle issues that makes them a good company, not that they sometimes (rarely) happen.
The above quality is based on the condition of the item's box and packing.

Quality
5/5
Service
5/5
Value
4/5
TL
KathyJones #15 in Padstow NSW 19 Dec 2012 50 reviews · 5575 points

Good shop with a variety of computer equipment. The deals are not really worth it at Mwave unless there is a special advertised on their Facebook page.

Quality
4/5
Service
5/5
Value
3/5
BC
zxzxzx #1 in Beverly Hills NSW 20 Jul 2012 94 reviews · 9320 points

When there's a special on at Mwave, they can have some pretty good prices but otherwise the pricing is a little more than your local computer store. I bought a graphics card off them and the product was as expected and the pricing was decent. They have a large variety of old and new products on offer.

Quality
4/5
Service
4/5
Value
4/5
AW
AsherW #16 in Eastwood NSW 06 Jan 2010 8 reviews · 200 points

I bought a case off them for only about $85, and the guy spent about 40 minutes serving me. 40 min for an $85 sale of an item which probably cost them $65.... that's service

Quality
5/5
Service
4/5
Value
4/5

Approximate cost: $85

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