Even though I live in the Ballarat area I chose to deal with this Colac firm (they are only an hour away really) and have bought several items, ride on mower and chainsaw, plus several parts needed over the years. They are very knowledgeable, down to earth and helpful at all times. They have their equipment displayed in Murray Street and a service area a few steps away. They also sell used mowing equipment. Their prices are the fairest I have seen anywhere. They drove to Ballarat to service my mower at no extra cost, that's service. Ask to talk to Sonia or Adam--the two I know --you will get straight talk and good advice.