Moving Mates

Despite having a confirmed booking with the deposit paid for an early morning start time, my booking was pushed back until midday with no contact or confirmation. Following this, the start time was pushed back again to 1:30pm, although they did not arrive until near 2pm. This caused a variety of issues with my planned move, in particular the cleaning and turning off of water and gas, which was arranged according to the originally confirmed start time. The movers themselves were very polite and efficient, and did an excellent job. I would only recommend utilising this company if you are extremely flexible in your moving times and plans.

I have used Moving Mates twice. The first time was 3 years ago, they could not have been better, I gave them a well earned 5 stars. Fast forward to a few weeks ago, we were moving again. I automatically called up Moving Mates, unfortunately this move did not go well.

The first move was harder, we moved from a steep block to a steep block, the second move was from steep block to flat block.

The first crew fully loaded the truck and minimised driving time, this new crew barely filled the truck, wasting time on more trips.

The first crew were very skilled and really active, the new crew required a lot of direction and ambled about slowly.

The first crew moved boxes and all our stuff including outdoor, garage and shed things, the new crew moved no boxes, moved most of our internal furniture but not our washing machine and a few other things. They didn't move anything outside, in the shed or garage.

In the end they moved much less stuff AND they charged me more. I can not recommend them any more, they did a poor job moving far less for more money.

I have tried to communicate with them on this but the owner (Joao Damiani) has ignored most communication, he only sent me 1 email saying they did a good job.

great experience: DJ and Mark were very professional, everything went super smooth. highly recommended.

Approximate cost: $550

Today DJ and Andrew moved me from Banks to Greenway - it was tough going and quite a big job. They were very friendly and efficient. They took excellent care and had respect for my belongings. Nothing was too much trouble. If I had to move again I would definitely use them and I won't hesitate to recommend moving mates to my friends. Marilyn.

The movers were quick and efficient and moved me in minimum time, was happy with the service, no negative comments so would recommend to friends if they needed moving service.

The guys were really careful with our furniture, they went upstairs disassemble beds and were very friendly. On delivery the beds were reassembled and was easy. Would recommend them anytime.

Our move days was the hottest day and we found the movers to be very friendly and helpful with our move.
Glad we didnt have to do all the heavy lifting was well worth it

I moved home and found the moving guys to be friendly and professional. I didnt have a problem with Moving Mates service and would recommend them to friends and family.

They were great, no issues at all,
We were very happy with everything Moving Mates did and will be already using again for another move soon.

Our move was made easy by Moving Mates and we found the removalists to be on time for our Interstate move.
Happy to recommend them

Hi Guys. I have been very impressed by your service.rnFirstly you contacted the sender, Ben, to check when he would be home for you to pick up the bullbar.rnSecondly, you then contacted me with a competitive quote, and promised me that the bullbar would be delivered early this week. Your boys did all that and I have the bullbar, so I am 100% happy with your service.rnThank you so much. If I need anything in future, or my friends do, I will happily recommend you.rnAgain, thanks.rnRobert

Do not ever use this company they ripped me off for $1500 wont return emails or txt messages or answer phone calls. Never showed up at all either They now under investigation by the ACCC I have heard other stories like mine.

Approximate cost: $1500

The guys are very helpful and provided a great service, we are really happy with the move and would use again.
Thanks again Moving Mates

The guys were great, very quick and efficent while still taking great care. They made everything very smooth and easy.
Really friendly guys

Very fit boys, they are super hard working and swooped in and saved the day!!
Thanks Moving Mates
Highly recommend

The boys were very prompt and diligent which made the whole move stress free, they were very safe to insure no damages.
Very happy with the whole move

The move was a very smooth process, I was very pleased with the boys and how everything went.
I would happily recommend to friends and family.

They boys were wonderful!
Nothing was a problem for them, would defiantly recommend them to anybody.
Well done guys

The boys were Fantastic, I found them very accommodating they made sure all furinre was in the correct location help to set up beds and the washing machine and took great care with all our belongings. Very happy will definitely recommend

The team are very friendly, I was very happy with the move and will be using Moving Mates again in future.
Highly recommend

Really happy with the move, we have used Moving Mates before and have always been extremely happy and never had any issues.
Would happily recommend to friends and family

We moved from Sydney to Melbourne and with such a big move we had some worries about our furniture, but the guys at moving mates were really great !
They were ontime at pick up and carefully wrapped all my items and in kept in close contact with me when they arrived in Melbourne and where even waiting for me to arrive which i really appreciated!!
This is a great company and we have recommened to our frineds who have already used Moving mates as well and also very happy.
High recommend

Moving Mates guys were extremely helpful and assisted through the move in an efficient and polite, friendly
I really appreciate all their hard efforts and great customer service.

I have used Moving Mates a couple of times in the past few months, the service is great and boys are fantastic !
They are on time and never any damages which makes things stress free

Great Service, well priced and really friendly guys
They arrived at the correct time and took care with a few fragile that are irreplaceable to us.
We were really happy with move !

The service was amazing the guys were on time and really efficient. Everything was done according to the plan. In the past we used another company that didn't work out as well as Moving Mates, so now we are very pleased.

The move was good, the original guy who was supposed to help us was changed and the new one did an excellent job.

Everything with the movie was excellent, very gentleman the two guys and helpful too. The only suggestion I would like to say is more feedback between the Moving Mates team and the customer after the move.

The guys took all my belongings without any damages, they took care of fragile and delicate things. Making sure that the move was complete in a professional way.

The guys worked very well and fast, we were fascinated with their services. Thank you to all the Moving Mates staff.