Absolutely shocking
Applied for a house, heard nothing for a week. Called and left messages and emailed for updates, never got a call back. Only way to communicate was go to a 2nd home open (they were 10 mins late for a 15 min home open) and was told they weren't sure about having dogs, but hadn't said no, we shoul wait. Waited another 4 days.
Nothing.
The house disappeared off real estate, as did our application.
Still no communication.
Shocking company, wouldn't rent through them if they were the only agency with houses available.