Mobile Link

4.2 5 reviews
Quality 4.2 Service 4.2 Value 4.2

Reviews (5)

4.2
5 reviews
Excellent
4
Great
0
Average
0
Poor
0
Horrible
1
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CF
caminof 31 Jul 2017 1 review · 600 points

This place is the best! My iPhone 5s died and I could not fix it despite all the YouTube videos I watched! I was going to buy a brand new phone but these guys fixed it on a Sunday (when nobody else is even open!) in an hour for less than $100. I'm so happy thanks . HIGHLY RECOMMENDED

Quality
5/5
Service
5/5
Value
5/5
ET
ethant928 29 Jul 2017 2 reviews · 500 points

Fantastic experience cheapest price in Melbourne happy customer. Very happy
Good customer service, fast and very nice people with very good quality parts."

Quality
5/5
Service
5/5
Value
5/5
N
natalie-973 27 Jul 2017 1 review · 400 points

Tony was amazing and fix my phone that I dropped quickly and professionally. Highly recommend his services. Thanks Tony

Quality
5/5
Service
5/5
Value
5/5
NW
nelsonw 26 Jul 2017 1 review · 400 points

Fantastic service and very very quick. I had a broken plug stuck in an iPad headphone jack. Rung up to check they could fix this issue, l was at their store, and problem fixed in a very short time. Very happy.

Quality
5/5
Service
5/5
Value
5/5
OF
JessicaStone 16 Sep 2016 1 review · 600 points

I left my phone to be checked to find out why it is only switching on when
it is plugged in to a charger. I was called 3 days later to pick my phone
and was told that it would cost me 150 dollars to repair the damage. When I
picked up the phone I paid 20 dollars and they did not give me a technical
report or a receipt. I went home and now the phone is fully unable to work,
not even when it is plugged in to a charger. So I went to the shop again to
ask why this was happening and they clearly stated that they do not take
responsibility for what happens to the phone. I went to ask for a technical
report and they asked me 50 dollars to provide it, when I had already paid
for it beforehand.
The result of trusting this shop with my phone was:

1. Partially working prior and it did not work at all after I collected it
2. The shop did not take responsibility for damaging my phone
3. I am 20 dollars under

When I was at the shop trying to deal with him and was checking other
phones to replace mine, the retailer did not even try to be nice to
compensate for the damage he had caused but went on and gave me the worst
customer service by serving other people while I was seeking advice on
another phone. I ended up just walking out of the shop utterly disappointed
that people like these exist and are let by the government to exploit good
citizens like us. It is good to know that while waiting for the retailer to
serve other customers and continue helping me, a man walked in with an iPad
and a dodgy meth-head woman was accompanying the man and talking to the
retailer to sell him the tablet. She spoke to him like it was not the first
time they had made a transaction and the retailer offered him 50 dollars
for the iPad. The man wanted 150 dollars and the retailer refused. This
happening shows me that this shop buys anything that comes in, it may have
possibly been a stolen device, and then sell it to customers like us. Horrible
customer service and very dodgy people.

Quality
1/5
Service
1/5
Value
1/5

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