MetroMovers

4.8 579 reviews
Quality 4.8 Service 4.8 Value 4.7

Credentials

ABN: 26 161 560 489

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Awards

2023 Service Award 2023 Service Award
2019 Service Award 2019 Service Award
2018 Service Award 2018 Service Award
2017 Service Award 2017 Service Award
2016 Service Award 2016 Service Award
2015 Service Award 2015 Service Award
2014 Service Award 2014 Service Award
2013 Service Award 2013 Service Award
2012 Service Award 2012 Service Award

Reviews (579)

4.8
579 reviews
Excellent
524
Great
34
Average
3
Poor
7
Horrible
11
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Robbie Milne 26 Oct 2023 1 review · 600 points

2 friendly and capable blokes, Henry and Julio were great. Made the move less stressful. Highly recommend.

Quality
5/5
Service
5/5
Value
5/5
Julia E. 18 Oct 2023 1 review · 600 points

Eduardo and Pedro were fantastic- efficient, careful with our belongings and the house and very friendly and professional. Nothing was too hard. We wouldn’t hesitate to recommend them.

Quality
5/5
Service
5/5
Value
5/5
JP
Jason P. 17 Oct 2023 1 review · 400 points

Carlos and Daniel were very professional, skilled and efficient and I highly recommend Metro Movers.

Quality
5/5
Service
5/5
Value
5/5
MO
mo652 25 Sep 2023 1 review · 600 points

Mover turned up an hour late in a small truck that could not fit what I had ordered. We rang to see if there was a larger truck but was guaranteed no charge on the second load. The removalists were really slow and scratched my floors without care, moved one box at a time so slowly that it took 4 hours. Then on return to original destination, it was too late to pack the rest and move it to the storage unit. I still have a whole 1/4 garage of storgae left at the original premises that I now have to organise another service to remove after charging me $990!!! for unfinished job. 2 x as much what had cost me a year ago (total cost of everything moved @ $390 last time) It's a total sham. Don't move with them/ they are dishonest.

Quality
1/5
Service
1/5
Value
1/5
NR
neilr102 06 Jul 2023 1 review · 400 points

I had Edward and Victor do my shift today and was really impressed. Arrived on time and were set up and organised. The move went like clockwork. Can’t thank them and the company enough for the great service

Quality
5/5
Service
5/5
Value
5/5
MT
michellet641 13 Jun 2023 1 review · 400 points

We had Pedro and Gustavo picking our furniture this morning and moving it to the storage facility. They were great, high energy and moved fast. They were careful with my paintings, which was really appreciated. I will book them again when the time comes to move into the new apartment :)

Quality
5/5
Service
5/5
Value
5/5
AC
annettec73 29 May 2023 1 review · 600 points

The guys were great, took pride in their work and were efficient!

Quality
5/5
Service
5/5
Value
5/5
RL
e8874e85 25 May 2023 1 review · 600 points

Absolutely 5 star all the way. We would highly recommend MetroMovers. We had a Bayside pick up, an Eltham drop off and then another 2 hours into the country. Professional, efficient and friendly. Ask for Pedro and Gustavo. Competitive pricing. Many thanks x

Quality
5/5
Service
5/5
Value
5/5
SB
1952e810 16 Feb 2023 1 review · 400 points

From quote to final pieces put into the new address the team at Metro Movers were fantastic. William, Shammar, Annan and Pedro who ddi the move were efficient, helpful and careful. We went from Hampton East in Melbourne to Kyneton. After 9 years at the previous address we had lots to move and team worked well together and got it in a real good time. Highly recommend!

Quality
5/5
Service
5/5
Value
5/5
SD
susand371 13 Feb 2023 1 review · 400 points

Great service and communication right from the quote stage! We cannot speak highly enough of Adnan & William, who did the actual move. They went above and beyond to settle us in our new home and nothing was a problem for them!
Excellent! Highly recommended.

Quality
5/5
Service
5/5
Value
5/5
LW
lorraine-w173 02 Feb 2023 1 review · 600 points

MetroMovers did a fantastic job of helping my husband and I to move recently from Melbourne to Paynesville. We can't speak highly enough of Jonathon, Adnan and Jeff who put in an incredibly long day first packing our furniture in Northcote and finishing unpacking at 11.30pm (- we had a lot of stuff!) That was followed by a 3 1/2 hour drive back to Melbourne. That's a 19 hour day! Despite the long day, Jonathon, Adnan and Jeff did not complain at all. Quite the opposite - they were jovial and kind and an absolute delight to work with. They even assembled a bed for us and were extremely careful with our furniture. Their teamwork was really impressive. Metromovers is very lucky to have such wonderful people working for them.

Quality
5/5
Service
5/5
Value
5/5
VC
veronicac812 15 Dec 2022 1 review · 400 points

Thank you to the friendly staff, who assisted my enquiry and the removals who did an amazing job, very friendly and they all worked well in a team. Highly recommend them. Thank you Jonathan and his boys, Great Service! :)

Quality
5/5
Service
5/5
Value
5/5
SJ
sarahj366 18 Oct 2022 1 review · 400 points

Absolutely phenomenal work! From booking to the actual move, MetroMovers were excellent to work with. I booked 2 men and a truck on 15/10, and could not recommend them more. They completely erased my anxiety around the move and I will never move with anyone else.

They were quick and efficient in getting the truck packed, and at the drop off location were conscientious and careful with all items. Had some concerns about fitting my fridge up the stairs, but the guys were willing to give it a go - and with a lot of effort on their part they got it up. Then the complication of getting it through the door - wonderful problem solving and care to avoid damage to the door/door frame.

Throughout they were positive and energetic despite the physical exertion of many heavy and awkward items needing to be moved up a flight of stairs and along a narrow walkway with a 90° turn into the front door. They also provided us with a few good giggles as they passed lighter, non-breakable items up to the external walkway with an easy toss from the back of the truck.

The guys were highly professional while remaining approachable and friendly. Very much hoping that higher ups in the company are able to find the men who did this work (I am terrible with names!) and recognise these guys for their work!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $775

CP
conniep710 19 Sep 2022 1 review · 400 points

Excellent removalists from Metro Movers. Polite, efficient, careful and accomodating. Thank you Rafael and Jouan.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $1300

KJ
kristianj76 17 Sep 2022 1 review · 400 points

These guys were awesome. Positive, can do attitude all day. Lucas and Gabriel, thank you so much.
Would highly recommend, great service.

Quality
5/5
Service
5/5
Value
5/5
BW
briarw 05 Jun 2022 1 review · 400 points

They were reliable and fast, the best I have ever used. Fadi and Eric had two pickups to bring to me and both places called to say how great they were..Then I met them, so helpful, fast and obliging, so I have already made recommendations, I am a very happy client

Quality
5/5
Service
5/5
Value
5/5
KV
kathyv895 07 May 2022 1 review · 400 points

Friendly, efficient and professional! Made the stressful job of moving home very seamless. Great work to the whole team, thank you!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $1300

AH
andrewh929 07 Jan 2022 1 review · 600 points

MetroMovers were a nightmare to deal with. To begin, they showed up over an hour late which was an issue as we settled our property the day of the move.

The movers damaged our garden shed, and have since avoided my many emails and calls.

Their customer service is appalling, i have tired to resolve this but gotten nowhere so have left this review.

Avoid at all cost! I actually gave them no stars but the website wouldn’t accept my review without at least a 1 star review.

Quality
1/5
Service
1/5
Value
1/5
JR
justins142 26 Feb 2021 1 review · 600 points

Unfortunately during a recent move a number of items were damaged. Mostly superficial scratches, but an item was dropped as the team seemed to hurry through the drop off. I've had no luck since engaging management regarding their "No Damage Guarantee" or any compensation for the damage.

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $1000

BM
brianm677 23 Dec 2020 1 review · 400 points

The guys were very professional and careful. A pleasure to work with. Thanks.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $650

SW
suzannew832 06 Jan 2020 1 review · 400 points

The guys were super efficient, polite and friendly. They moved my parent's furniture with such care and packed it into storage really well. Thanks for making a stressful situation much easier.

Quality
5/5
Service
5/5
Value
5/5
LB
c00eee2a 12 Nov 2019 1 review · 600 points

Just wanted to provide some feedback on your service from Saturday 19th October.
I highly recommend the MetroMovers service. The process from start to finish was easy and conducted professionally. Our moving team (Vinnie, Alex and Matt) were fantastic. They were punctual, friendly and, above all, took great care with our furniture and possessions. We are very happy with the outcome.

Quality
5/5
Service
5/5
Value
5/5
JM
juliam129 07 Nov 2019 1 review · 600 points

Fabulous guys who worked so hard all day.

Quality
5/5
Service
5/5
Value
5/5
RA
rosea868 01 Nov 2019 1 review · 600 points

The boys were amazing and made our move much easier. They were professional, friendly, efficient and took special care of all of our furniture and belongings. They are the best!

Quality
5/5
Service
5/5
Value
5/5
HW
heatherw899 28 Oct 2019 2 reviews · 700 points

Always great service. That's why I keep using MetroMovers!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $400

AE
anthonye858 28 Oct 2019 1 review · 600 points

5 Star! The boys were professional, courteous, hard working and great to deal with. Would definitely recommend them to anyone!

Quality
5/5
Service
5/5
Value
5/5
RL
ryanl440 28 Oct 2019 1 review · 600 points

Awesome - well done. Would definitely recommend!

Quality
5/5
Service
5/5
Value
5/5
PP
panosp 04 Oct 2019 1 review · 600 points

5 stars! Absolutely amazing team. Super friendly and professional. Made our lives so easy with the move. Highly recommend to anyone who wishes to hire the best moving company in Melbourne/ VIC!

Quality
5/5
Service
5/5
Value
5/5
DP
davidp883 04 Oct 2019 1 review · 600 points

4 and a half stars. Good estimate. Well packed truck. Just missed 1 table, but okay. Friendly staff. Thank you.

Quality
4/5
Service
4/5
Value
5/5
PC
9b9251d8 04 Oct 2019 1 review · 600 points

The guys did a great job, had a very good attitude. Really happy. Will recommend MetroMovers.

Quality
5/5
Service
5/5
Value
5/5

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