Medvisit

Unlike other home doctor services, Medvisit is a small Adelaide business, which is attempting to grow and develop.

I was ill a few weeks ago, and contacted Medvisit for a locum doctor. I was given the usual home doctor spiel: the doctor would be up to 3 hours, and would call me as I specified, rather than knock on the door, as I didn't want to wake my boyf or the neighbors.

However, the doc took ages and ages to arrive. I called the service, and kept being given the run around. I have not experienced this level of miscommunication from a doctors' service before.
I was so sick that eventually I did choose to cancel the doctor, because I just needed to get some sleep! However, hours later, he turned up anyway, knocking loudly on the door. I understand that this was probably a glitch or a communication issue, and this happens when businesses are just starting up.

However, I feel this was a failed opportunity to get a new customer, as I usually use a different service, and had actually googled 'home doctor service' and called the first one on the list, because I didn't really care whether I used the same service as usual or not!

I do wish Medvisit the best, and perhaps they will get better - I would use them again in a year, after they have ironed out the glitches.