Master Window Cleaners

4.9 38 reviews
Quality 5.0 Service 5.0 Value 4.9

Awards

2017 Service Award 2017 Service Award
2016 Service Award 2016 Service Award
2015 Service Award 2015 Service Award
2014 Service Award 2014 Service Award

Reviews (38)

4.9
38 reviews
Excellent
35
Great
3
Average
0
Poor
0
Horrible
0
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NB
nickieb 24 Apr 2018 1 review · 400 points

Leigh left here a short time ago. While he is not a quick as some of the others that have been here, my windows and surroundings are so very clean. He is also very polite and tidy. He hadn't been before and wasn't quite sure how big the place was. It isn't that big but there are lots of windows and lots of glass out the back of the house. I wouldn't hesitate to recommend him to anyone. Wonderful job.From Mt Pleasant Windows. Ms Nickie.

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 24 Apr 2018

Thank you Nickie, for your comment. Leigh is great in that he is meticulous :) Window cleaners work at different speeds which is why we can't charge an hourly rate. As long as all guys meet leigh's standard, I don't mind, to a point of course haha
Brett

KR
kathy55r 17 Mar 2017 1 review · 400 points

Great job done by Master Window Cleaners. Very punctual, very professional and reasonably priced.
Job well done!

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 18 Mar 2017

Thanks Kathy. Always good to hear from a happy customer :)

JN
josien763 15 Mar 2017 1 review · 600 points

Hi Brett,
A very big thank you to the lovely gentleman who cleans our windows, (I think his name is ****, apologies if I have this wrong)
He accidentally broke a sprinkler and immediately let us know and fixed it. So nice to know there are still honest people around.
So a very big thank-you for that and also for once again doing a wonderful job of our windows.
Kind Regards
Josie

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 15 Mar 2017

Thanks for that, Josie. He did mention it when he returned to the office. Things do go wrong sometimes no good denying it. When youre concentrating on the window to get it as perfect as possible, occasionally it happens.
Im proud of him for letting you know straight away and glad he was able to fix it. When these things happen, my mantra is Apologise Rectify Apologise!
It always gives you a sick feeling in your stomach when something goes wrong, but what (the tech) did was the absolute right way to deal with it!
Thanks again for your email.

SB
staceyb507 19 Feb 2017 1 review · 600 points

Super happy !! Old school friendly customer service, flawlessly clean windows & great $ value. Would recommend :))

Quality
5/5
Service
5/5
Value
5/5
NE
nido-beeliare 27 Jan 2017 1 review · 400 points

Excellent service, we had both inside and outside windows cleaned. They looked amazing, he definitely took pride in his work :)

Quality
5/5
Service
5/5
Value
5/5
NW
nataliew596 13 Jan 2017 1 review · 400 points

Paul came and cleaned the outside of our windows and did an awesome job. Would definately recommend. Arrived on time and got the job done quickly

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 16 Jan 2017

Thanks, Natalie
That's what you want isn't it.
Quick, no fuss, good job
Brett

AS
anitas579 13 Jan 2017 1 review · 400 points

Excellent job executed quickly and professionally.
They were there on time land even took down venetians to get flyscreens off! I would recommend them to anyone.

Quality
5/5
Service
5/5
Value
4/5

Approximate cost: $350

Reply from Master Window Cleaners 16 Jan 2017

Thank you, Anita.
He's bloods worth bottling! :)

TK
tomk371 09 Dec 2016 1 review · 600 points

I've just (today) had my windows cleaned - inside & out- by Paul and he did a fantastic job. The before and after difference is amazing. Paul arrived on time, was very friendly and not only cleaned the windows very well but also took the time to tidy up any water on the tiles etc. I'm really impressed with Master Window Cleaners. I'd recommend them to anyone and I'll be using them again.

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 09 Dec 2016

Hey thanks, Tom :)
I don't like mentioning Pauls name, cos everyone will be asking for him, lol
Paul is very much like me in that he is service oriented. We both hate receiving bad service so ensure that we would never be in that category
in this business.
Thanks again, Tom.
Brett

KC
karenc915 25 Nov 2016 1 review · 600 points

Hello Brett,
Thanks to you and John for doing a great job on our windows :)
John was on time and very professional. Could I make a regular booking for 3 month intervals please.
Regards,
Karen

Quality
5/5
Service
5/5
Value
5/5
BL
brendonl341 15 Nov 2016 1 review · 600 points

Hi Brett,
I forgot the name of the chap who did the windows today (John) and I was not home when he left. Just wanted to let you know he did a great job. Please pass on my thanks.

Quality
5/5
Service
5/5
Value
5/5
GC
gaylec186 07 Sep 2016 1 review · 600 points

We have had two cleans to date. The gentlemen are always on time, courteous and one pointed out some issues with windows that needed to be addressed by our builder. They use a great streak free system and are able to clean relatively inaccessible windows on our second floor. They take old fashioned pride in their work.

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 07 Sep 2016

Thanks for the review. Old fashioned pride in workmanship of our tech's is what it's all about. Look at each and every window pane as we do it and think "Can I get this any better or is it about as perfect as it can be?" The pure water we use on the exterior show just how far the technology has come. The brass squeegee was invented in the 1920's. and that remained the bees knees til the late 90's. Master Window Cleaners was the first in Perth to embrace Spot Free window cleaning. Gradually others have caught up but we remain the most knowledgeable in possibly the whole country, having used it since 1998. Thanks again for your comments.

jessica-boatwright600 31 Aug 2016 1 review · 400 points

Our first time of having our windows professionally cleaned. They were pretty grubby so we thought we would give it a go! We are amazed at how brilliant our windows and mirrors look! Paul was on time, friendly and professional. His workmanship and care for our property is outstanding.
Thankyou so much. We would be more than happy to recommend this service and to make further bookings in the future. Jason and Jess.

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 01 Sep 2016

Hi Jessica, When people say, "I've got really dirty windows", we love it. Nothing gives me and my tech's more satisfaction than the difference between the before and after results. The reaction from clients puts icing on the top! That's what job satisfaction is!
Thanks for your comments. I am proud of all the guys who work with us. They're rare people.
Brett

MN
mariannen678 09 Aug 2016 1 review · 600 points

Thanks Paul,
Paul arrived on time and was professional and efficient. The windows and doors are all sparkling and clean. Fantastic service. Very happy to recommend to anyone needing window cleaners.

Quality
5/5
Service
5/5
Value
5/5
RM
rachelm651 14 Jun 2016 1 review · 600 points

Jason has finished cleaning the windows and I just wanted to say what a great job he did, and what a nice bloke too.

Quality
5/5
Service
5/5
Value
5/5
LC
eef4a62d 16 Mar 2016 1 review · 400 points

Master windows offer excellent service. Window cleans are always scheduled well in advance for the entire year. staff are always on time, pleasant and carry out the job without any problems. I've been using their service for quite a few years now and never had a problem.

Quality
5/5
Service
5/5
Value
4/5

Approximate cost: $300

DF
debbief663 17 Feb 2016 1 review · 600 points

Customer of Master Window Cleaners and had a terrific fellow called Paul come today to clean our windows. Over 2 years since cleaned and very impressed with the job Paul did. 5 stars to Paul as we have a 2 level pole home and not the easiest of windows to clean. He also arrived on time which in todays world is something to be commended. Well done and hope we get Paul next time .

Quality
5/5
Service
5/5
Value
5/5
CK
cherylk678 16 Feb 2016 1 review · 600 points

My windows had about 2 years build up of dirt and grime and Bill has done a fantastic job of cleaning them. I actually have not seen them this clean, and I used to do my own windows for years. Certainly eclipses other window cleaners. Bill was on time, very polite and very pleasant. I would definitely recommend Master Window Cleaners and I will use them again in the future. Thanks again for a wonderful job.
Cheryl, Mt.Pleasant

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $300

PM
patm847 25 Jan 2016 1 review · 600 points

Just want to thank you for your professional service and in particular want to thank the young man (Jason) who came and cleaned our windows and gutters, who was very courteous and efficient. I will certainly keep on using Master Window Cleaners regularly. We also had our gutters cleaned - good job!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $350

MB
megb207 25 Jan 2016 1 review · 600 points

Paul did a great job on our horrible offices windows last week and was super quick! Great rate and would definitely use again. Thanks :)

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $250

Reply from Master Window Cleaners 25 Jan 2016

Thanks for that. We can do offices and office blocks up to 4 storeys. Our pure water pole systems enable us to get inbetween buildings that often can get done.

NH
nigelh945 23 Jan 2016 1 review · 400 points

Thanks for the excellent job cleaning our windows. You went above and beyond what we were paying for - you didn't just do the windows you also did the screens as well.
Thanks again - job well done. We will definitely look at using you again.

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 25 Jan 2016

Thank you for your kind words. Yes, we do do the screens although we can also high pressure wash them too at a small extra charge.

JB
jjb503 22 Jan 2016 1 review · 600 points

Thx for a job done well and on time today. I'm very pleased with the service, to the extent that I recommended you to our property manager. I did not use the guy she recommended, and she seems keen to to rather use/recommend your services in future.

Quality
5/5
Service
5/5
Value
5/5
KM
katem881 14 Dec 2015 1 review · 600 points

I had Paul from Master Window cleaners come to my place last week. He was fast, friendly and the windows and mirrors all look great. Will definitely be using again. Thanks.

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 14 Dec 2015

Wow, thanks for that review, Kate. It's a hectic time for all the staff at Master Window Cleaners, and I'm glad to see the staff still getting good reviews.

Reply from Master Window Cleaners 25 Jan 2016

Thanks Kate. Don't forget to get back to us regarding that regular service you wanted.

SB
sallyb380 14 Dec 2015 1 review · 400 points

Fabulous service, from beginning to end. My windows have never been so clean! I can't stop admiring them. Staff were friendly, on time and efficient.

Quality
5/5
Service
5/5
Value
4/5
Reply from Master Window Cleaners 14 Dec 2015

Thank you very much for the review, Sally.

KJ
kerryj306 18 Nov 2015 1 review · 600 points

I would certainly recommend Master Window Cleaners. I lost the previous window cleaner I'd had for 8 years when he moved into commercial work only. Master Window Cleaners came out very promptly and gave me a comprehensive quote. I had to change the date (my fault) we'd agreed on which was done without any fuss. Paul arrived on schedule and did a fantastic job, working non stop and very efficiently and was very pleasant. I will definitely be calling on them again.

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 22 Nov 2015

Hi Kerry
Thank you for your kind words and your regular 4 monthly booking. I value our regular clients highly. I, and the guys will bend over backwards to keep you happy. Regular clients are the backbone of our business!

SG
sharong625 28 Oct 2015 1 review · 600 points

I would highly recommend this professional, friendly sevice. So wonderful looking out of my sparkling clean windows!

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 22 Nov 2015

In a sea of cowboy operators, Sharon, I do hope to present a professional service. We always are battling the Fly by Night window cleaners who are here one moment gone the next! They don't pay tax or insurance so they can charge cheap rates. I prefer to sleep straight in bed knowing my tax is going towards schools and roads etc.
I will also be there the next time you need our services!
It's also something to be proud of to see peoples eyes light up when they see the difference our work makes!

WG
warreng767 20 Oct 2015 1 review · 600 points

Our service tech does a great job by the way and is very respectful of our place, and is extremely courteous. We are very happy to have him do our window cleaning.

Quality
5/5
Service
5/5
Value
5/5
Reply from Master Window Cleaners 22 Nov 2015

Thanks for your comments, Warren. I try not to name the techs. Otherwise you have people requesting them by name. The important point is that I know which techs are getting the praise and look after them, lol. Each tech works differently and has their own high points. Some work quick, others more meticulously. As long as the QUALITY is there, I am happy. I try hard to employ full time people rather than casuals! It's also important to note that in this very busy time, I have one van idle in front of the office. That's not because I can't find just anyone, but I can't find someone of a high enough standard to represent Master Window Cleaners!

MM
marym886 07 Oct 2015 2 reviews · 700 points

The service I received today by Paul from Master Window Cleaners was highly commendable. He was efficient and friendly and did a wonderful job on the windows. This is the first time I have used this company and would strongly recommend them. The prompt and courteous service was greatly appreciated. Thank you.

Quality
5/5
Service
5/5
Value
5/5
WH
wendy-h 05 Oct 2015 1 review · 600 points

Hello Brett,
<Tech> has just left after doing an amazing job with our windows! Very happy with sparkling windows again!

Quality
5/5
Service
5/5
Value
5/5
VP
vickip253 21 Sep 2015 1 review · 600 points

I was very impressed with the cleaner you sent this time, he was very efficient. Could I please have him in the future.
Regards
V

Quality
5/5
Service
5/5
Value
5/5
SM
sarahm525 24 Aug 2015 1 review · 600 points

My tech was fantastic. Will definately be using you guys when we return to Perth in 2 years.
Thank you so much!

Quality
5/5
Service
5/5
Value
5/5

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