Lifewood

5.0 14 reviews
Quality 5.0 Service 5.0 Value 5.0

Awards

2018 Service Award 2018 Service Award

Reviews (14)

5.0
14 reviews
Excellent
14
Great
0
Average
0
Poor
0
Horrible
0
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RT
robt249 25 Sep 2018 1 review · 600 points

We thank the team of Jeremy, Aaron, Tony, Julian and Michael for doing such an excellent job for us. From the moment we walked into the shop and right through to the installation of the timber floor we were very happy. They treated us very well, communication was great and any queries or concerns were answered and dealt with promptly. After service was followed through as well. We would certainly recommend them as a reliable, efficient and professional team. Thank you.

Quality
5/5
Service
5/5
Value
5/5
MM
mike-breem 10 Sep 2018 1 review · 600 points

Absolutely Stunning - From the moment we walked into the Lifewood showroom we were in love. Michelle our salesperson was friendly and knowledgeable and the quoting process quick and easy using house plans followed by a site visit. We chose bamboo in Rustic and had this laid throughout our new home. Everyone at Lifewood was a pleasure to deal with. Our installer Brent was fantastic and his workmanship is second to none. The floor itself is absolutely beautiful! I cannot fault Lifewood and would definitely recommend using Lifewood if you are looking for a timber floor!

Quality
5/5
Service
5/5
Value
5/5
Reply from Lifewood 12 Sep 2018

Many thanks for your review and recommendation Mike, we're glad you enjoyed our service.

FJ
fredj255 10 Sep 2018 1 review · 600 points

High quality bamboo floor boards: A nasty waterleak in our kitchen meant we had to replace our old bamboo floor that seen better days anyways. After much research we decided to to buy the engineered bamboo floor boards and other materials from Lifewood (formerly called Bamboozle) which has been a fantastic choice. The new floor looks amazing and is twice as hard as our old floor, so should last much longer between re-sanding. Our installer was also highly complementary - said these were the best bamboo floor boards he has ever installed. Customer service was excellent as well: we had to return about 15% excess boards and glue due to a bad estimate from our insurance company's builder and got a refund without any squabbles. Overall a great result and can highly recommend Lifewood and their bamboo flooring product.

Quality
5/5
Service
5/5
Value
5/5
Reply from Lifewood 11 Sep 2018

Glad we could be of service to you Fred, and many thanks for the recommendation.

AU
allenu 24 Aug 2018 1 review · 600 points

We looked at various suppliers for our wooden flooring but were most impressed with the quality of the Lifewood product. The knowledge and level of help from everyone in the showroom was exceptional and as we built close to the beach we chose the French Oak as this colour and style suites the environment perfectly. A big thanks to Luke for the wonderful job that he did over the 4 days laying the floor. I can highly recommend both the company and the product to anyone thinking of purchasing timber flooring.

Quality
5/5
Service
5/5
Value
5/5
Reply from Lifewood 08 Sep 2018

Thank you for your review and recommendation Allen. It was a pleasure working with you

GS
garys501 24 Aug 2018 1 review · 600 points

The Bamboozle experience was sensational from the moment we entered the showroom to having the final product laid perfectly. Double smoked oak is a beautiful, warm flooring which has already received great raves from friends and neighbours. The staff at Bamboozle are unbelievably professional and were fantastic throughout the process. Thank you for over delivering on your promise!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $7200

Reply from Lifewood 08 Sep 2018

We're glad you enjoyed your experience with us Gary. Thank you very much for your review.

AV
airie-clarev 13 Jul 2018 1 review · 600 points

My wife and I chose Lifewood flooring recommended to us by our friends. From the moment we stepped into the showcase showroom and the wonderful array of flooring available on show we chose Black Butt. The entire process from choosing the product,the receptionist, Tony the sales person , Jeremy the site Manager through to the contractors who laid the flooring can only be described as professionally well done. Would recommend Lifewood without hesitation.

Quality
5/5
Service
5/5
Value
5/5
A
alessia 13 Jul 2018 1 review · 600 points

In-store service was very helpful, Stephen in particular was very knowledgeable and provided us with the technical information that helped us making the final choice. Tricia organised the timber delivery and installation dates understanding our needs and time constraints. Jeremy installed our floor and the results is stunning. We are happy with the product look, quality and maintenance.

Quality
5/5
Service
5/5
Value
5/5
Reply from Lifewood 17 Jul 2018

Thank you, we appreciate your lovely feedback .

JW
janet-davew 19 Jun 2018 1 review · 600 points

Great customer service - Once again, we are extremely happy with our flooring, eastern states blackbutt in our new house. It looks amazing. Thank you Stephen for your patience helping me choose the perfect floor. The installer was very professional with 25 years experience and arrived on time. Again we could not be happier

Quality
5/5
Service
5/5
Value
5/5
Reply from Lifewood 22 Jun 2018

A pleasure to help you again!

DB
deliahb813 06 Jun 2018 1 review · 600 points

From the moment we stepped into the showroom we were given 5 star service. Tony provided all the information we needed to make an informed decision on our flooring choice. Jeremy and the crew took over once we made our choice and were happy to accommodate all our needs and answer any questions, no matter how small. We are now 1 week into living with our new investment in our home and we couldn't be happier. Thanks for a great experience and we will recommend you to anyone who is looking for new flooring

Quality
5/5
Service
5/5
Value
5/5
Reply from Lifewood 15 Jun 2018

Thank you for your reveiw Deliah, we just love providing good customer service. So please you are happy!

JJ
jesper-karenj 05 Jun 2018 1 review · 600 points

Brilliant every time!
We used Lifewood because when we went into the showroom we fell in love with the product and the people! We ended up having then come out to do work on 3 separate occasions as this suited the household. Each time they were professional and kept us well informed every step of the way. They made sure our request for "Brent the Super Installer" was met. We would have no hesitation in recommending Lifewood - they do beautiful work with a wonderful product and you won't be disappointed!

Quality
5/5
Service
5/5
Value
5/5
Reply from Lifewood 06 Jun 2018

Happy to be of service!... and thank you so much for your recommendation.

CB
carol-peterb 23 Apr 2018 1 review · 600 points

After shopping around and even tho bamboozle was not the cheapest quote their product won us over. Craig and Stephen from sales were great. Jeremy was very helpful when he advised on the prep work needed on our old floors. James our project manager sent two of the most professional friendly installers Aaron and Adam. They did an absolutely amazing job. We absolutely love our new floors and we would not hesitate to recommend this company. So happy. Thank you.

Quality
5/5
Service
5/5
Value
5/5
Reply from Lifewood 25 May 2018

Thank you Carol & Peter! Yes we take great pride in installing our unique patented floorboards and we're very glad you love you new floors!

CD
corey-katied 29 Mar 2018 1 review · 600 points

Excellent service from the first time we came to the show room through to the installation of the flooring. Great coordination between sales, scheduler, delivery and installer. They called or were there when they said they'd be there! We love our engineered oak floor, and wouldn't hesitate to recommend Lifewood.

Quality
5/5
Service
5/5
Value
5/5
Reply from Lifewood 03 Apr 2018

Many thanks for your review! So happy you are pleased with our service!

SC
sebastienc 21 Mar 2018 1 review · 600 points

We feel extremely lucky to have the floor of our first home to be done by Lifewood. After the initial meeting with Stephen we knew we came to the right place for the best quality product. Stephen expertise and interest in what we wanted made us feel at ease and he was here to help us with our queries all the way to the finished installation. We now have the most amazing floor in our house. We are so happy, thank you!

Quality
5/5
Service
5/5
Value
5/5
TT
tammit1 #1 in East Perth WA 08 Oct 2013 1 review · 700 points

We needed some new timber flooring for our house in East Perth. We didn't know much about why engineered flooring is better than solid flooring but the guys explained and we were sold. Check out their showroom. Definitely worth it.

Quality
5/5
Service
5/5
Value
5/5

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