LeapFrog Training

She comes from the world of love, relentless in her efforts who has a unique personality rarely found but not covered in personality books.
She is Monica Siemsen, a woman with repertoire of unique skills yet rare to find. Her specialisation is not limited but dedicated to health and wellbeing.
I have had the pleasure of engaging her services provided through Chocolate Frog Diet in early 2011 for personal health and wellbeing.
Monica’s persistence, follow-up & service levels are second to none. Her expert knowledge in her field and ability to support me to achieve my goals in my job and personal life was outstanding. I recommend Monica wholeheartedly to anyone and/or organization that is sincerely committed and looking to achieve a true and valuable result in work and personal life.
Thank you for your excellent support and for such valuable experience.

I have known Monica for many years. When I wanted to start my own Holistic Healing business I approached Monica because I knew she had impeccable business skills and I valued her opinion and knowledge. I knew how to do the healing side of my new business, however I was unsure how to actually do the “business” part. Monica helped me firstly by supporting my vision, and then giving me practical advice on how to achieve the outcomes I was after. The result was I gained confidence in myself and my ability to run a business. Monica is a mentor to me and I value her knowledge and skills. One thing I love is her honesty, and that she genuinely wants to help people achieve their greatness in every aspect of their lives. I would recommend Monica to anyone who is in need of, not only Business Coaching, but Life and Lifestyle Coaching.
Bec Manson
SophAura
Forensic Healing Practitioner

Monica takes on a client and works with them from every angle. She listens, shows empathy and can take the hard line if necessary. Monica can quickly work out what is important in her clients’ lives at any point in time. She plans ahead, prepares and can often be thrown off course by the client’s life events prior to the meeting. Monica is like a ships sextant – she can tell you where you are at, at any point in time and then assists to help you find the tools to navigate yourself confidently through life. Monica is a real life coach in the truest form.  There should be an App for her!
Kind regards
Ingrid Moffatt

My journey with Monica started a little over 4 years now, after sitting down with my employer, telling her I was in way over my head managing senior and junior staff members, I need help on how I could get the best out of the employees and to help me become a more confident manager.
Then I met Monica from LeapFrog Training. Monica has been the best mentor for me, I have learnt so much, all different ways to get the best out of the staff and also myself. The support I have received from Monica is amazing. Even if I don’t have an appointment with her that day I know I can call anytime and get the help I need on the issue or dilemma I was having. Not only has Monica helped me with work related issues she has also helped me with my own self-doubt problems and got me in the right frame of mind to take on the smaller and bigger things in life.
I couldn’t have done this without Monica.
The training I have with Monica is something I look forward to each and every week, knowing I’m going to achieve my goal for the week with her fresh and out of the box ideas you just know it’s going to be a great week. The whole experience with Monica over the last 2 year has been amazing and life changing for me and also the business I work for. She is an inspiration. And I would recommend her to any business big or small to get the best out of your staff and you.

Janelle McManus / Business Owner
My name is Janelle McManus my husband Peter and I have owned and run Price Attack Grand Central for over 10 years.
We have always run a successful store, but always felt the salon component of our store was not working to its fullest potential. We had the right people but weren’t getting the right results. Our salon manager was a keen hard worker who had been with us a few years as an apprentice then a senior hairdresser, we promoted her into the position and thought we would see results and that we could take the time to mentor her. Unfortunately due to many factors the most being lack of time on our part, the salon after 8 months still wasn’t doing what we hoped, after an honest self-appraisal realising we hadn’t been able to give our salon supervisor the tools she required to grow as a manager and to increase profit in our salon business, we engaged Monica from “LeapFrog Training”.
We sat down with Monica and gave her a list of our expectations for the salon and list of the strengths and weaknesses of our salon manager. I then stepped back and allowed her to work her magic. Monica and our salon manager meet on a weekly basis and our manager has been made accountable for the results. Monica started by doing personality tests on all our salon staff, this gave both of them to tools to know what was the best way to handle each staff member, they all responded to instructions in different ways and are also motivated by different things.
Our salon just hasn’t looked back and after 1 year we have seen a 26% growth which has been consistent every month. The team are far more positive and excited by the results they are getting. Our salon manager is a different person she is more confident, more positive and this both shows in her work and home life.  She is really a manager now. Due the fact Monica has worked in different fields with her training she had no preconceived ideas about the hairdressing industry, this has worked in our favour as Monica’s ideas have been fresh and new, things I have never seen tried with hairdressers in my 25 years in the industry. She also coped with myself and my salon supervisor saying “but they’re hairdressers they will never do that”, she has truly opened both our minds. Customer service is customer service.
You can only imagine as a business owner in what everyone is saying is such a tough economic environment, to be getting 26% growth in a section of your business is exceptional. Many other stores we talk to are struggling to get any growth. Peter and I could not be happier with the results we are getting and look forward to another positive year, with Monica mentoring.
If you would like to contact me and have a chat please do not hesitate to contact me on 0439440197. Website: www.priceattack.com.au

Mel Moffett Owner of Abuzz Couriers Central Queensland.

Hi my name is Mel Moffett from Abuzz Couriers in central Queensland and I have been employing
LeapFrog Training to train my drivers on Customer Service and Team Building since 2011.

Monica’s programs are very affordable for small business and the results are excellent.

Monica’s ability to connect with my staff and make them understand “If we don’t take care of our customers someone else will” is second to none.

The best part is that it is all done on the phone so there is no downtime for my staff or my company.

I also keep Monica on retainer to call my staff every month which has helped us all to remain focussed on our business at all times.

Please give me a call on 0437895000 if you would like any more information on what Monica has achieved for my company.

Monica helped me firstly by supporting my vision, and then giving me practical advice on how to achieve the outcomes I was after.

We have been working with Monica from LeapFrog training for 10 months where she is providing management training, advice and essentially being our ‘sounding board’ for ideas and initiatives to improve our business. Monica is incredibly dedicated to helping improve our business and is invaluable to our management team. Her suggestions and advice are without exception, practical and useful. No ‘fluff’. We have used many business consultants, advisors, coaches, strategists and the like during our time in business. Without doubt Monica has provided the most practical and useful support to us as business owners, by far. I cannot recommend highly enough the services of Monica from Leap Frog Training.