thanks for servicing us when we were in Richmond we had a hard time looking for laundry shops as it was already super late and we needed to have it cleaned because the hotel couldn't clean it for us
Absolutely appalled by the treatment we received here. In particular that of one male staff member who shoved my dog into a cage and told me off and treated me like a child. I left in shock. Not able to stop thinking about the treatment of both my dog and myself I returned 30 mins later visibly upset asking to take my dog home. Upon which I was given a lecture about discipline as I stood there crying and shaking trying to leave. I'm shocked by this experience and cannot believe the way I was spoken to as a person and as a customer.
A good little pet supplies store, probably best for it's range of premium pet food that isn't available at the supermarkets, and probably the only place in Richmond. They also do pet grooming but I havent used this service. Small feiendly business.
