KFC

2.0 8 reviews
Quality 2.1 Service 2.3 Value 1.9
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Reviews (8)

2.0
8 reviews
Excellent
1
Great
0
Average
2
Poor
0
Horrible
5
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HI
Helen I. 22 Dec 2023 1 review · 500 points

Keep giving these guys a go but very rare I get my correct order!! Tonight asked for 3 x original chicken wings, got 3 x hot and spicy tenders.
You guys need to check and recheck orders .
Tonight I didn't check my order before leaving but then again I shouldn't have to OR should I????

Quality
1/5
Service
2/5
Value
1/5

Approximate cost: $14.00

SD
tuscanyrose #1 in Ballarat North VIC 08 Dec 2014 6 reviews · 620 points

The customer service is great. The crew are friendly, smiling!! and welcoming. On one occasion we wanted to change our order and the team made it a hassle free event. These are all drive through experiences. Can't wait to make it to the restaurant!

Quality
5/5
Service
5/5
Value
4/5

Approximate cost: $25

SB
Samanthab #53 in Ballarat VIC 23 Sep 2012 27 reviews · 1295 points

Overall this KFC is okay. The staff could present better and be nicer in terms of customer service however the deals are usually pretty goof and the store itself usually clean.

Quality
3/5
Service
3/5
Value
3/5

Approximate cost: $10-15

martyw 19 Oct 2013

Not very good, but alright wifi connection speed

MN
dragon325 #4 in Ballarat North VIC 29 Aug 2012 53 reviews · 3935 points

It was my worst experience in KFC ,and I do not like to eat KFC anymore ,it had awful smell and very fatty ,the service was very bad and slow and uneasy

Quality
2/5
Service
1/5
Value
1/5
BF
brittanyf2 #6 in Mount Pleasant VIC 25 May 2012 139 reviews · 10415 points

I feel weird posting a good review with so many bad ones!
I find the staff pleasant.. when they're not staring at you waiting for you to make your mind up..
I guess the thing with fast food is that the people that serve you only serve you once, its not like you have rude waiters harassing you as you eat. But yes, it would make the experience better if they were kind.
As long as I get my chicken in the end I'm happy. I love the chips!

Quality
3/5
Service
3/5
Value
3/5
Anonymous 12 Nov 2009

this is the worst kfc in the country [ by far ] rude people , they will try and get away with selling you food for tea that has been sitting since lunch time , check your order before leaving as they also try ripping you off by not giving you the whole meal 1 peice of chicken short , 2 nuggets missing , half full pop-corn chicken ect will never eat there again , ripped off too many times

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $11

EC
EllyEl #8 in Ballarat North VIC 02 Feb 2008 5 reviews · 200 points

Went to KFC today, was very unhappy with the service. After being overcharged (the girl 'forgot' to do my student discount, and then couldn't because she'd already pressed the $50 button on her screen). We bought our meal home and couldn't eat our greasy soggy chips, or our disgusting fat ridden pieces of what was meant to be chicken. I have never seen it this bad before, I even rang up and made a complaint!

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $31.95

LF
missymoo #1 in Invermay Park VIC 28 Sep 2007 15 reviews · 200 points

after waiting in line for 10 minutes to be served. served by rude young girl whom made it known boneless was longer available when i asked. when i checked with my children to see what else they would prefer i was told to hurry up as other people were waiting. so ordered takeaway, got home to fing chips soggy as, salad out of date, and disgusting meat supposedly chicken with not much meat, all fat and bones. YUK! Very poor quality in more ways than one.

Quality
1/5
Service
2/5
Value
1/5

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