jtb security

5.0 29 reviews
Quality 5.0 Service 5.0 Value 5.0

Awards

2017 Service Award 2017 Service Award
2016 Service Award 2016 Service Award

Reviews (29)

5.0
29 reviews
Excellent
29
Great
0
Average
0
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0
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SH
stuarth365 19 Oct 2017 1 review · 600 points

From the first phone call we found Joel to good to deal with, he came out quickly to quote the job, and then came back the next week and installed both a CCTV system and a new alarm system. He got the job done even before many of the other larger companies had even called us back to arrange a quote. We would definitely both use JTB again if we wanted something else done, and we would definitely recommend them to anyone. We feel like we got good value for money.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $4900

FE
fayee295 08 Oct 2017 3 reviews · 800 points

I highly recommend JTB Security with the excellent service they provided. I called them and the next day they came installed my cctv. I am very happy with the job they did. They're very prompt and on time with excellent service.Thanks Joel and team.

Quality
5/5
Service
5/5
Value
5/5
LG
laureng262 04 Oct 2017 1 review · 400 points

Booking was easy, the job was done efficiently and the advice provided was great!! I highly recommend JTB Security!!

Quality
5/5
Service
5/5
Value
5/5
VP
victoria-p801 26 Sep 2017 1 review · 400 points

I would highly recommend JTB Security, excellent service, great assistance provided after installation

Quality
5/5
Service
5/5
Value
5/5
MM
megan-m635 22 Sep 2017 1 review · 400 points

Highly recommend JTB Security. Joel and his team were able to install a security system in our home that met all of the requirements that I asked for and were nothing but professional and prompt in his service. A pleasure to deal with and highly recommend JTB Security! Thanks Joel... we feel a lot safer in our home now!

Quality
5/5
Service
5/5
Value
5/5
SL
stefanl208 18 Sep 2017 1 review · 400 points

Joel and his team delivered everything they quoted with fantastic service. They arrived on time and finished when they said they would:) I would strongly recommend them to anyone

Quality
5/5
Service
5/5
Value
5/5
JZ
johnz841 12 Sep 2017 1 review · 400 points

Thanks for the prompt Service and advice. Exceptional Workmanship with awesome backup.
Thanks Joel and Team

Quality
5/5
Service
5/5
Value
5/5
MR
matthewr965 11 Sep 2017 1 review · 400 points

We required an urgent security upgrade at our South Dandenong Branch with minimal notice... Joel and the boys were fast, professional and produced the goods at a great price!! Would recommend them for either residential or commercial security installations!! If anyone has any security needs I strongly suggest you call these guys for a quote first, you won't regret it! Thanks from the Team at Woodhouse!!

Quality
5/5
Service
5/5
Value
5/5
JP
2dde15ac 11 Sep 2017 1 review · 600 points

I spent a bit of time looking for a CCTV system for my house and I wished I had stumbled on to JTB Security earlier. Joel offered the best deal by far. His price and system was cheaper and far superior than some of his competitors.

Joel and his crew turned up on time (8:00am) and started working straight away. They were professional, polite and even cleaned up at the end of the day.

As someone else had said, old school service and best bang for buck... what else can you ask for?

I am so impressed with Joel's service and quality of his product that I'm now looking at getting him back to install an alarm system

Quality
5/5
Service
5/5
Value
5/5
JV
johnv272 08 Sep 2017 1 review · 400 points

Very happy with Jtb security, replied within hours of initial call. Joel and his crew did a great job and would definitely recommend.

Quality
5/5
Service
5/5
Value
5/5
DM
danm560 22 Aug 2017 1 review · 400 points

Joel and his team were awsome
After using this company I would never use any1 else . Exceptional prices and service . Old school service which you just don't see any more . Joel has fantastic knowledge he really put me at ease and goes the extra mile . One of the best experiences I have ever had with tradies do your self a favour ring Joel he won't let u down

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $600

JP
jaeyp 06 Aug 2017 1 review · 400 points

Contacted Joel regarding cctv cameras for home. Was quick, prompt and on time with quality products. Took the time to explain and understand the use of the cctv system, for my mrs and myself it was greatly appreciated as we are both technologically disadvantaged. I would recommened Joel and his boys if youre considering cameras or an alarm for your home.

Quality
5/5
Service
5/5
Value
5/5
HH
Hasanovic-Family 06 Aug 2017 1 review · 600 points

Found Joel through google on a Sunday

After spending hours researching how to fix a problem decided to call for help and that is exactly what Joel gave us.

Joel is an amazing operator who is dedicated to his clients and we would recommend him to anyone who is looking for security services

Joel was more than happy to take time out of his life on a Sunday to ensure that we were able to fix our security system and was passionate enough to talk us through over the phone

Thank you so much again Joel for all your wonderful support

We will definitely use you in the future when we build our new home

Quality
5/5
Service
5/5
Value
5/5
PM
prashantm 04 Aug 2017 1 review · 400 points

Loved the work by Joel & his team. Joel was very accommodative towards the changes I requested for installation date. He came in as soon as I got the house and installed the security cameras. They were very professional and also gave good advises about placement of cameras. Joel also offered to clean up the place after finishing installation. Joel is available on call & via text messages as well after he finished installation. He always got back to me in a minute for any questions I had. Highly recommend JTB security for there professionalism & customer service!

Quality
5/5
Service
5/5
Value
5/5
PM
paulm156 04 Aug 2017 1 review · 600 points

Great advice, neat work & prompt helpful service .
Products recommended work well and do exactly what there suppose to do

Quality
5/5
Service
5/5
Value
5/5
MS
manojs333 28 Jul 2017 1 review · 400 points

Great service - quick, efficient and on budget!! Joel, installed 8 CCTV cams with his guys in just half a day!! Great work and good support after installation!

Quality
5/5
Service
5/5
Value
5/5
RW
richardw588 23 Jul 2017 1 review · 600 points

JTB were recommended to me by my Real Estate agent. I needed the job done promptly and they delivered. The system they put in seems to work quite well. They were very helpful and friendly. Joel was very forthcoming with information even with other jobs I required done. Thank you to his team nice to see there is still great trades out there.

Quality
5/5
Service
5/5
Value
5/5
EM
ebonym774 11 Jun 2017 1 review · 400 points

I would totally recommend JTB security to anyone seeking experts in security systems etc. I was delighted at their friendly and open approach to my issue. They immediately took what was a very stressful situation and handled it themselves, easing the stress on me. At the same time, I was involved at every step of the way, so I knew what was going on. I knew I could rely on them to achieve the best outcome, whilst smoothing what can be a very painful process. Their prices were also reasonable for the work done and it was worthwhile making that investment – both for my emotional and financial well-being. Thanks for all you help and for easing the stress off a very stressful situation. I mean what I say – you were both very supportive and I felt like I had people in the know on my side every step of the way.”

Quality
5/5
Service
5/5
Value
5/5
KH
kurth125 06 Jun 2017 1 review · 400 points

Joel had great customer service and was very easy to deal with. He had great knowledge of the product he was selling and was very efficient with the installation.
The camera system we had installed are very user friendly and superb clarity.
GREAT JOB JOEL AND JACK :)

Quality
5/5
Service
5/5
Value
5/5
jinmei #38 in Doncaster East VIC 02 Jun 2017 8 reviews · 1415 points

Very happy to find Joel here. Joel came today just to give a quotation on security alarm and camera, I am already very impressed with him. The existing property has an ADT alarm system, but we were not given a master code when we bought the property. Joel helped me to reset the code, and showed me how to use it at no fuss. He explained his products well and gave no pressure. I decided on the spot that I will have Joel to do the job even I haven't received his definite quote yet, and I don't have a 2nd quote to compare. But I believe that I will receive the best service, and be a happy customer.

Quality
5/5
Service
5/5
Value
5/5
jinmei 09 Jun 2017

Joel came on Monday and installed the security alarm and camera with his team. I couldn't be happier, now I could sleep in peace. Joel even tidied up the place after they finish and refused to leave any rubbish. Now I am such a happy customer and can't resist the urge the show off my new security system to my friends.

DC
davidc686 01 Jun 2017 1 review · 400 points

Joel was recommended by a friend. We contacted him last week and he was out straight away and has already finished the job for both our home and business. On time, on budget, communicates well and does what he says he will do. Highly recommend him.

Quality
5/5
Service
5/5
Value
5/5
NR
nadiner490 02 Mar 2017 1 review · 400 points

Great service, very knowledgeable on different types of security systems. I would highly recommend to others.

Quality
5/5
Service
5/5
Value
5/5
chris-smokey193 18 Feb 2017 1 review · 600 points

After looking for a security company to come and fit cameras and an alarm system to our new home i did some digging made some calls i spoke to a number of companies and i didnt get the right level of professionalism i expect from such a sensitive area of works untill i contacted Joel.

Joel came highly highly recommended and once i spoke to him i could see why not only is Joel very descreet about your details and system he also really really knows his product and what will best suit your security level and needs.

Joel and his offsider jack turned up at our property on time and got stuck into it right away no real noise either which was appreciated by my fiancé as she slept through the first 2 hours of works.

Both the boys did there upmost to get the work done with minimal disruption and absolutely zero damage to our home. Even after i realised that i had completely forgotten about securing another room with an extra sensor this was no issue and the boys covered off that room as well again no mess no fuss.

I am extremely happy with the work the boys carried out at our home Thursday just gone the 16/02/17 and would highly highly recommended Joel and Jack for any security needs you have.

Not only was the work completed very proptly but after everything was done with the exeption of the new senors cameras and alarm installed you wouldnt even of known they had done anything espoecially as Jack used the vaccum and cleaned all the worksite areas thank you to both of you your name will be put forward to anyone i know who asks me about a good secuirty installer from this point on and i dont word people up on just any old work it really has to impress me.

Quality
5/5
Service
5/5
Value
5/5
LT
leonardt661 12 Jan 2017 1 review · 400 points

Joel is very prompt to respond, came over on a Saturday to survey our home and sent me a quote soon after. He was informative and candid in his advice and proposal. We were happy to confirm with him based on this and the positive reviews of his service on social media. Joel completed our installation today and very pleased to say, it was a smooth, quick and successful operation. The system does everything promised and is user friendly and easy to operate, the images are impressive and needless to say we are satisfied and happy.
We would recommend Joel and JBT Security to anyone wanting a competitive, professional and friendly solution to your security needs.

Quality
5/5
Service
5/5
Value
5/5
SM
suem34 #32 in Clayton VIC 03 Nov 2016 12 reviews · 2510 points

Joel and Jack were extremely professional and considerate of our requirements. A pleasure to deal with. The installation was completed very quickly and we were consulted on every phase.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $2400

pania-hansen841 22 Aug 2016 1 review · 400 points

AWESOME SERVICE, PROMPT, RELIABLE AND PROFESSIONAL. EVEN PUTS UP WITH ME TEXTING, RINGING AND ANNOYING HIM A MILLION TIMES 24/7! WRAPT WITH THE OUTCOME AND MOST IMPORTANTLY THE FAMILY FEEL SAFE AND SECURE! HIGHLY RECOMMEND FOR ALL YOU SAFETY NEEDS!

Quality
5/5
Service
5/5
Value
5/5
JK
jamesk403 27 Jul 2016 1 review · 400 points

Joel did a full review on our business and prior security used and offered us the best solution value for money we found. The cameras are the best we have used and his constent backup and follow up is exceptional. I would highly reccomend Joel for all of your security needs.

Quality
5/5
Service
5/5
Value
5/5
JW
johnw974 26 Jul 2016 1 review · 400 points

JTB security provide the highest quality system that your dollar can by on time on budget with a very high standard for quality workmanship and after sales service JTB security is your one stop shop for all of your security needs would highly recommend JTB security to anyone who requires the highest quality security system that money can buy

Quality
5/5
Service
5/5
Value
5/5
drew-young90 08 Jul 2016 1 review · 400 points

We had Joel install our security and camera system and we couldn't be happier. He is a very honest and easy to deal with tradesmen. The post install service was awesome. I don't normally write reviews but in this case I felt compelled to let others know of his great service.

Quality
5/5
Service
5/5
Value
5/5
Reply from jtb security 09 Jul 2016

Thanks drew glad your happy with the installation

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