Interflora

Ordered some flowers on the 3rd for selivery on the 4th for a friend in Taiwan. They did not arrive on time so I called and asked why. I was told the USA handle international orders and my order was "on hold" as they could not deliver it on the 4th. I requested it be delivered on the next possible day. Its now the 6th and no update on delivery. What an absolute farce and way beyond a joke. I would never ever use Interflora again and would suggest to anyone wanting to send flowers use a local florist.

Approximate cost: $200

Happy to take our money but the picture was quite different from what we received. Brown box, short horizontal bow and only clear cellophane inside. Chocolates also missing. Picture of a beautiful white box with long vertical red bow and tissue paper inside. After calling twice they sent the chocolates but not once did they apologise. When we expressed our disappointment [Redacted name] quoted the terms and conditions and said the matter would not be taken any further. Not even a sorry you were disappointed. Well Interflora we won't be using you again and previously you were the only florist we used. [Redacted generalisation]

Approximate cost: $140

I used Interflora's website to purchase a bouquet of flowers and a gift hamper for a family member who is living overseas at the moment. Delivery to London was very cheap, although the overall cost of the floral bouquets and hampers were more expensive than other florists.

The floral bouquet was delivered on the recipients birthday, however the hamper didn't arrive. When I chased it up with Interflora they had incorrectly ordered the hamper to be delivered the following week. They refunded some of the cost of the hamper and the delivery costs and arranged for delivery to be made the next day.

The hamper did eventually arrive.

Approximate cost: $130

Having used the local interflora a couple of times, the flowers are good but are very expensive, much more than the average florist

A great way to get competitive prices. And great flowers delivered to any where in Australia. Staff also know alot about flowers.

very good always get what i order different price ranges and cater for different occasions and deliver anywhere around australia

I have flowers delivered to my mother every year and I go to Deborah's flowers in Mackay which is interflora. Without fail they are lovely every year and the designs are always innovative and smell devine. I am a happy customer and will continue to use this business.

great service can be expensive but accurate and allways on time and overall if you want to send flowers i recommend these people very polite and on time

Approximate cost: $100.00

Interflora is a good business. The problems occur when dodgy florists mess up the delivery times or send old flowers. I have used Interflora a few times and found it to be good. but very expensive! I think you're better off calling a florist close to the delivery address and telling them what you want.

Approximate cost: $expensive

I have utilised Interflora a couple of times, via the internet and also via a florist, The flowers were of decent quality, the delivery speed was adequate. Next to other florists Interflora comes out average but do the job if you don't spend time looking around for other international florists.

INTERFLORA WILL DELIVER ANYWHERE IN THE WORLD FOR ONLY $10. hOW COOL IS THAT. i HAVE FAMILY OVERSEAS AND THEY SENT THE BEST TULIPS TO MY NAN.
GUARANTEED TO ARRIVE FRESH AND ON TIME. iT WAS GREAT.

Approximate cost: $90

another bad experience to add to the pile. I had organized flowers to be sent to my Grandmother for her birthday. they were delivered to the incorrect address. when she finally received them, they were half dead. DEFINITELY NOT WORTH THE MONEY

I also had a disappointing experience with interflora. I sent flowers to my mum, at considerable expense, only to find out that they were left with the nieghbour across the street! Mum didn't get the flowers until the next day and they were all dead within a week. Very disappointing.

Approximate cost: $80

I used Interflora to send flowers to my Mum for her birthday a few years ago. The flowers are selected from a catalogue at the florist and absolutely nothing is cheap. So I knew what I was getting and knew if I brought the same thing direct from a florist myself I would probably not pay any more than about $25 though interflora were priced at about $70 for my selection.

Despite this I wanted the flowers delivered and you would assume from the price that it would be something special so I gave it a go. I organised that someone would be home to collect the flowers if Mum was out. Time went on and no delivery (an estimated delivery time had been proposed before this so I knew roughly when to expect them). Well we ended up calling Interflora to see what happened to the order. They took our details then ended the call to chase it up on their end. When they called back we were told the delivery had been but no one answered the door (i don't know how loud they knocked or how long they waited as people were definately home) and instead of leaving the flowers at the door the delivery person dropped them off with the next door neighbours for them to mind/drop off later!

This to me is totally bizarre, we know the neighbours but the delivery person doesn't know that and for all they know we hate our neighbours and the flowers may never have been retrieved! As the neighbours would have no idea who was home and who wasn't the surprise ended up spoiled and someone went next door to collect them. After all of this I saw the flowers myself maybe a week later and they were really nothing special and also died very quickly. I know flowers don't last forever but the memory should and not in a bad way. I would not use them again and in future will just deal with florists direct over the phone with my credit card and hope for the best and if things dont work out at least I will have saved on the money front.