Inspired Broadband

1.0 2 reviews
Quality 1.5 Service 1.0 Value 1.5
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Reviews (2)

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MK
markk70 12 May 2017 1 review · 600 points

inspired Broadband [redacted inflammatory comment]. Their address at 424 William Street West Melbourne is false, I checked it out, they are not even there. When I paid a bill to these people by credit card I soon found unauthorised transactions on mybank account statement.

Quality
1/5
Service
1/5
Value
1/5
AA
alexeya 04 Jan 2017 1 review · 700 points

1. They claim to connect in 5 to 7 business days and hiding the fact they still going thru Telstra. Connection took two months in my case.
2. Speed: 1mbit/s in the evening hours. This surely is not the tel line problem as morning speed was 10mbit/s; its peak hours congestion. Two weeks; an hour daily on the phone with their technicians - problem was not solved.
3. After disconnected from them; they start trying to charge 270$ for new telephone line connection - which I was NOT notified about.

In the nutshell: long time to connect; poor speed; very bad if not fraudful accounting / billing service.

Quality
2/5
Service
1/5
Value
2/5

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