IKEA

4.1 19 reviews
Quality 4.4 Service 3.8 Value 4.5
Is this your business? Claim your listing to manage reviews, update your profile, and connect with customers.
Claim my listing

Awards

2013 Service Award 2013 Service Award

Reviews (19)

4.1
19 reviews
Excellent
7
Great
9
Average
1
Poor
2
Horrible
0
Businesses on Word of Mouth can't pay to hide reviews. Read more about our review policy here.
DV
Russy #76 in Mount Waverley VIC 09 May 2016 109 reviews · 3195 points

NOT Happy! Saw a product in the clearance section early in the day but it had yet to be priced down and the staff member said he wouldn't be able to get to it for a while. I left store and intended drinving back later. Before driving all the way there I attempted to phone the store three times to make sure it was not a waste of time. They would not allow me to talk to the staff in that section nor would they ring and ask the staff member if repricing had been completed. EXTREMELY UNHELPFUL!!!!!!

Quality
4/5
Service
1/5
Value
2/5
KK
kittyk3 #41 in South Melbourne VIC 10 Apr 2014 21 reviews · 1400 points

Ikea is a great shop. It offers choice, quality and value. There is also plenty of free parking. I have bought many items here. Some of my favourites include bed linen, towels, household items and candles.

Quality
5/5
Service
5/5
Value
5/5
JG
Welcome2myworld #2 in Pioneer Bay VIC 25 Aug 2013 132 reviews · 19075 points

Lost one star just for the pure size of this place & how tired i come out. Its massive! How ever in saying this i do love this place & wish i could go more. Took my boyfriend who kept taking off looking at stuff while i continued walking knowing what i wanted & hearing from a far "jess look at this!" I bought a heap of stuff for less than $50 for a total of $4 i bought a spice rack with 5 or 6 jars! Bargains galore to be had here & im told the food here is great!

Quality
5/5
Service
5/5
Value
5/5
CB
cwendyb #1 in Mount Wallace VIC 30 Jun 2013 116 reviews · 14640 points

You can wander around the store and look at anything and everything. Heaps of choice and stacks of variety to choose from. I am looking at kitchens and just trying to get an idea of what it is that I actually want and what types of things I like and what will fit into my kitchen space. Lastly of course approximate cost.

Quality
4/5
Service
3/5
Value
4/5

Approximate cost: $Depends what you buy

BS
lilmuffin #1 in Victoria Point QLD 25 Jun 2013 49 reviews · 3135 points

Ikea is one of my favourite stores to go too. Not only is the furniture well priced and good quality there is always good parking and not the mention the awesome priced meals! Especially the $2.50 breakfast!

Quality
5/5
Service
5/5
Value
5/5
AF
ilikereviews #2 in Heathmont VIC 25 Jun 2013 88 reviews · 10705 points

We have bought many things from here in the past few months. Four wardrobes at a bargain price, a bag full of those sticky roller things for removing lint, kitchen utensils and so on. They're in a convenient but busy location, but there is TONNES of stuff to look through. The staff are decent but the layout is somewhat confusing. It's basically a giant maze, but seems to work. Parking is ample via the multilevel carpark and there's a big IKEA cafe, andi mean big, serving lots of hot food and snacks. Great store.

Quality
5/5
Service
4/5
Value
5/5
tralala13 25 Jun 2013

Great review! I am a huge fan of Ikea for many of the same reasons!

lingo79 #1 in Bayswater North VIC 25 Jun 2013 149 reviews · 13645 points

Great location, good food and tons of parking for everyone. u can bring your kids and leave them at the nursery area. The IKEA family club card is useful when you're buying things for members pricing. The Home HQ is attached to it, so you have many choice to choose from.

Quality
4/5
Service
4/5
Value
4/5

Approximate cost: $varies

LR
rosetyler #17 in bayswater VIC 25 May 2013 128 reviews · 9635 points

we went to ikea last year. it was great. however ikea is not a place you can just pop in & out of. it is a big effort. the store was really packed and it took a long time to get through the registers at the end. the products are amazing though so it is worth the effort. We had lunch in the cafe. the food was great but once again very busy and it took us ages to find a free table.

Quality
5/5
Service
4/5
Value
5/5
ES
Eszlee #78 in Pakenham VIC 14 May 2013 19 reviews · 2340 points

Boy, am I glad IKEA exists! My husband & I who are having a baby in about 3 weeks have been comparing prices for baby furniture *all over the place for months! (I'm not kidding when I say that).

Anyway, we were able to SAVE about $1350.00 in furniture just by purchasing here!!! See the cost differences below...

We were able to find:
• TWO white "(3 drawer) dressers" for $100 each...
• TWO white "glass tops" for the dressers at $25 each.
• And a changing table for $149.00.
= $400.00 total.

EVERYWHERE else we have looked.. just
• ONE dresser on it's own, is about $699.00 and up + per dresser!
• And when we looked for changing tables at other stores they start at about $349.00 and up.
It would have costed us about
= $1749.00 total had we gone any place else!

The only draw back is that the style of IKEA is very straight edged furniture. So you're not always going to get those stylish curved carvings in your furniture like some places. But if you are on a tight budget & want to keep your husband happy.. and use that extra money on other things, I suggest you don't worry about those minor details! lol. Everything I've purchased from there is practical, roomy, sturdy & works really well. I HIGHLY recommend doing your shopping all in one spot there.

And also it's very convenient how they have a place located inside, where you can get a nice bite to eat at the end of your shopping with your family once you're all done... for again, a very low-cost! The meatballs there are FANTASTIC! :)

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $150.00-400.00

MH
mellehatz #25 in Newport VIC 12 Mar 2013 37 reviews · 4010 points

I used to buy all my furniture from the op-shop because I didn't think I could afford brand new things. I'm so glad I discovered IKEA! There is heaps of parking, a massive range so you can get everything in the one place, and everything is easy to put together (and I'm NOT a handy person!). I managed to redecorate my entire 2 bedroom apartment for just under $600 and I will definitely be going back for upgrades. Joining the Ikea Club thing that they have also gives you free tea and coffee during weekdays, and their coffee is soooo good!

Quality
4/5
Service
4/5
Value
5/5

Approximate cost: $600

Anonymous 15 Dec 2012

The few times I went to the Richmond store (weekend) absolutely hated the traffic congestion! It was almost impossible to find parking and then good luck to get out.... took forever. And the line to make a purchase was massive. Vowed I would not go again.

However the Springvale store is the complete opposite! Heaps of parking spaces and not as daunting as the Richmond store. Much better!

Quality
4/5
Service
4/5
Value
5/5

Approximate cost: $50

MM
Fr0sty #97 in Clayton VIC 24 Sep 2012 17 reviews · 1970 points

When IKEA opened up right near my house I thought I was going to waste a lot of money there, buying things I would never use. Fortunately, I'm happy to say, that everything I have bought there, I use to this day. Things like: Storage boxes, desk lamp, portable table, picture frames. I even managed to pick up a huge peace lilly for 9.95 which looks great on my work desk a year later.

Quality
4/5
Service
5/5
Value
5/5
AS
arthurs1 #107 in St Kilda VIC 28 Feb 2012 11 reviews · 220 points

IKEA have an amazing range of furniture and housewares. Their items are all of good quality and excellent value. The only problem I have is that they make you walk a large distance (even if you take all the shortcuts) through the store even if you only want to pick up 1 or 2 items.

Quality
5/5
Service
3/5
Value
5/5
Domo #1 in Hallam VIC 26 Feb 2012 19 reviews · 960 points

I love the concept of the IKEA stores and hated having to drive out to Richmond all the time. Springvale also has plenty of parking space and you don't have to pay for it. Going through the massive store can be daunting but there is plenty of staff around every corner.
Only complaint is the mothers clubs that get in the way with their prams all in groups. I was shopping with a friend who was furnishing her new house so we were there quite a lot and noticed the traffic of mothers clubs on the morning of weekdays. Not a complaint of the company itself though.

Quality
5/5
Service
4/5
Value
4/5
LS
laurens4000 #102 in Croydon VIC 25 Jan 2012 21 reviews · 900 points

The Springvale store is sooooo much better than the Richmond one. The store is less crowded, parking is free and it's very easy to find a park. We live about the same distance from both stores and I will never be going back to the Richmond one again. Big fan of Ikea products and this new store. Bought a new dining table and chairs - looks great and was a great price!

Quality
4/5
Service
3/5
Value
5/5

Approximate cost: $630

MC
michaelc22 #157 in Berwick VIC 23 Jan 2012 4 reviews · 200 points

Had to make 3 trips to complete our purchase. Had to go back once because they were out of stock on the floor. They had stock but it was up high in storage and they only get items down overnight. Second trip back was due to staff member in Bedding Dept left an item off the picking list. I entered some feedback on one of their terminals near the registers, but I've never heard from them.

Quality
3/5
Service
1/5
Value
4/5
GR
gabirm #7 in Happy Valley SA 11 Jan 2012 43 reviews · 2370 points

Wow, what a shopping experience this is. The store is massive and easy to get around. The food is good value for money with free coffee for Ikea members. The children's play area is well organized by friendly staff.

Quality
5/5
Service
5/5
Value
5/5
Anonymous 06 Dec 2011

Great Ikea, very busy over weekends. Has everything you need and a Massive selection of house goods.

Quality
3/5
Service
3/5
Value
3/5
AF
artisanscornerf #78 in Cheltenham VIC 20 Oct 2011 12 reviews · 220 points

Ikea's products are fun, colourful, unique and affordable. They have great little ideas in their products and help you think of more creative ways of decorating your space and everything around...I just love how they think of little things and make them look beautiful..like a colourful flower pot,a bright coloured lamp, and so on..

Quality
5/5
Service
5/5
Value
5/5

Details

Need a job done?

Post a job and get up to 3 free quotes from local businesses.

Post a job

Business owners

Want more customers? The first step to success is creating a free listing.

Get a professional looking profile with access to our marketplace.

Register free