Icon Vision

Purchased glasses and lens when they opened and had singes all over saying free lens with purchase of glasses. That never happened. The glasses I bought, within a week the plastic nose peices were just falling out. They would replace them from a box of genetic ones that weren't the sametear drop shape but round and hard. Then the glasses just disintergrated and fell off my face, the wire nose part came away from the lens part. These glasses cost me $600! They would not refund me my money point. they offered me a new frame which I agreed to. When I picked them up I didn't get any service that you normaly get when picking up new glasses. The owner just got the box and said "ok." and walked off. I sat down to put them on and I needed some fitting, I had to call her back from her room, she didn't say anything, just took them bent the arms in (so now they are so painfull they've made dents in my head) and gave them back said "ok" again and walked off. I was upset at how I was treated like a peice of rubbish in their shop. I felt they will take your money all being very nice, but if you have any problems the owner turns on you. Staff she has at reception are very nice but are under her final instructions. Horrible way to do business.