The service here is very personalized. Once I had my first chat with a one of their consultants, that person became my only consultant for all my subsequent visits regarding my big overseas trip. They will always do their best to remember your name, face and travel plans, and will always tailor your travel needs to your personal desires. The only negative is that the waits can sometimes be quite lengthy, but that it understandable considering the personal touch they add to each of their dealings with their customers.
They were very busy but they made sure that they gave you the best service and right advise Nothing was too much trouble for them
